Wealth Ops Transformation Lead

Schroders; Horsham; On-site; GBP 90,000 - 130,000; Full time

Job summary

Schroders seeks a Transformation Business Partner to act as the dedicated link between Wealth Operations and the Group-led transformation agenda. You will help ensure change is well understood, well planned and successfully adopted across Operations, with BAU service, colleague experience, client outcomes and the control environment at the heart of delivery.

You will own the operational view of the transformation roadmap, connect dependencies across programmes, and work collaboratively with

Qualifications

• Significant transformation experience in financial services environments.
• Strong understanding of how to maintain BAU performance, service quality and controls during large changes.
• Proven experience shaping delivery plans with senior stakeholders across Operations, Technology, Risk and Compliance.
• Ability to influence without direct authority and to challenge assumptions credibly.

Responsibilities

• Act as the senior transformation partner for Wealth Operations, ensuring the operational impact of change is understood, planned and managed effectively across the portfolio.
• Own and maintain the Operations change roadmap, providing a clear view of delivery sequencing, dependencies, resource requirements, SME engagement, readiness milestones and cumulative change load.
• Represent the operational voice in transformation planning and governance, ensuring operational requirements, constraints, controls and adoption considerations are factored into delivery decisions.
• Coordinate operational engagement across multiple concurrent projects, ensuring the right teams and subject matter experts are involved at the right stage to shape strong, sustainable outcomes.
• Support change readiness, implementation planning and user acceptance testing, ensuring operational impacts, training needs, procedural changes and control requirements are fully understood before go-live.
• Work with delivery teams to shape plans that protect service quality, strengthen adoption, reduce operational complexity and deliver better outcomes for clients, colleagues and the control environment.
• Build a deep understanding of the current and target operating models, connecting process, technology, people, controls and accountability changes across Operations.
• Identify opportunities to accelerate Group-led transformation by aligning operational SMEs, clarifying requirements, simplifying processes and enabling practical delivery.
• Drive change from within Operations by building local change capability, improving ways of working and supporting leaders and teams to adopt a more proactive, continuous improvement mindset.
• Develop and scale low-code/no-code, automation and AI-enabled opportunities across Operations, ensuring solutions are reusable where appropriate and implemented with suitable governance, controls and ownership.
• Provide clear, concise updates on operational readiness, delivery progress, change load, dependencies and required decisions to Operations and Transformation leadership.

Skills

Strong judgement

Credibility

Autonomy

Influence without authority

Stakeholder management

Change management

Communication skills

Automation/AI

Low-code/no-code

Education

Professional qualifications

Job description

Schroders seeks a Transformation Business Partner to act as the dedicated link between Wealth Operations and the Group-led transformation agenda. You will help ensure change is well understood, well planned and successfully adopted across Operations, with BAU service, colleague experience, client outcomes and the control environment at the heart of delivery.

You will own the operational view of the transformation roadmap, connect dependencies across programmes, and work collaboratively with