Water Utilities Field Technician – On-site & Impactful

Severn Trent; Park Central; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading utilities company in the UK is seeking individuals for a customer service role in Developer Services. Candidates should have a full driving licence and ideally possess experience in the water or utilities industry. Responsibilities include responding to on-site customer service issues, promoting safety, and mentoring trainees. The role requires physical fitness and the ability to adapt to all weather conditions. Join a company that values diversity and offers an attractive benefits package, including a bonus scheme and dedicated training.

Benefits

25 days holiday + bank holidays

Annual bonus scheme

Leading pension scheme

Sharesave scheme

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Two paid volunteering days

Qualifications

• Having a full driving licence is essential.
• Experience in the water / utilities industry is ideal.
• Ability to work directly with customers in a face-to-face environment.

Responsibilities

• Respond to customer service issues on-site and escalate as necessary.
• Promote a safe working environment and meet quality standards.
• Mentor and train new trainees as required.

Skills

Full driving licence

NRSWA trained

Mini digger qualification

Customer interaction skills

Physical fitness

Job description

A leading utilities company in the UK is seeking individuals for a customer service role in Developer Services. Candidates should have a full driving licence and ideally possess experience in the water or utilities industry. Responsibilities include responding to on-site customer service issues, promoting safety, and mentoring trainees. The role requires physical fitness and the ability to adapt to all weather conditions. Join a company that values diversity and offers an attractive benefits package, including a bonus scheme and dedicated training.