Water Technician

Anglian Water Services; Milton Keynes; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Personal private health care

25 days annual leave

Flexible working

Company vehicle and PPE

Pension scheme

Bonus scheme

Flexible benefits

Job summary

Anglian Water Services is seeking a Water Network Technician to support our Bedford/Milton Keynes region. The role focuses on maintaining water networks, performing flush and survey operations, and responding to emergencies to ensure safe, clean water for customers.

A company van will be provided for regional travel. You'll join a field-based team, work a 37-hour week with standby duties, and engage directly with customers, delivering excellent service and timely communication while developing

Qualifications

• Education: GCSE level or equivalent.
• Experience in an engineering environment, frontline service preferred.
• Strong technical aptitude and problem solving.
• Customer-facing communication skills essential.

Responsibilities

• Perform planned maintenance and respond to emergencies on the water network.
• Carry out flushing, surveying, leak detections, pressure and flow tests and valve operations.
• Use asset maps and data to resolve operational issues quickly and thoroughly.
• Travel across the region in a field-based role with a company van.
• Liaise with customers to provide high levels of service and keep them informed.

Skills

Strong technical aptitude

Customer service

Standby rota readiness

GCSE level

Education

GCSE level (or equivalent)

Job description

Location: Bedford - Milton Keynes - Leighton Buzzard

Contract: Full-time 37hrs/ Permanent (with flexibility for Part-Time)

Salary: circa £35,629 + 24% increase for standby

At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.

Who we are?

Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more.

IMRDS is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.

What you'll be doing

Come and join the motivated team of skilled Network Technicians and play your part in ensuring clean water reaches our customers and is safe to consume.

No day will be the same in this crucial role, you'll undertake planned maintenance and also react to emergency requirements to maintain the water network. You'll use your skills to carry out flushing, surveying, leak detections, pressure and flow tests and valve operations.

Using your asset maps, data and tools you'll resolve both planned and reactive operational problems in a thorough and timely manner.

This is a field-based role and you'll be provided with a fully equipped van as you travel around the region, consistently ensuring water quality is sufficiently maintained. A large part of the role will be liaising with customers, using your skills and expertise to deliver high levels of customer service, you'll keep them informed every step of the way, becoming the face of Anglian Water for many of our customers.

When you join the team, you'll be provided with plenty of hands‑on training and job shadowing and work towards becoming NRSWA accredited & LTO trained (licence to operate).

What does it take to be a Water Network Technician?

• Educated to GCSE level (or equivalent)
• Experience of working in an engineering industry, ideally providing a front-line service
• A strong technical aptitude
• Ideally experience of water networks, street works and leakage control
• Professional contact with customers is key, you must be able to explain terminology to the public in order to reassure and provide a great service
• Proven experience of providing great customer service.
• This role requires you to work a 37-hour week, however you will need a flexible approach to working hours as you'll be required to be on a standby rota and undertake overtime as and when required.
• In this field role you'll travel to various locations around.

Why Anglian Water?

As well as being essential to survive, water is the key to a thriving economy and a flourishing environment. By joining us, you'll become part of a company looking to raise awareness of the importance of water as we collaborate with customers, colleagues, communities to ensure we are securing a future water supply for our region.

As a valued employee, you'll be entitled to:

• Personal private health care
• 25 days annual leave - rising with length of service
• Flexible working
• Access to a company vehicle, tools and all uniform and PPE
• Competitive pension scheme - Anglian Water double-matches your contributions up to 7%
• Bonus scheme
• Flexible benefits to support your wellbeing and lifestyle.

Inclusion is for everyone. We are an equal opportunity employer which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.

Closing date: 19th October 2026