Water Technician

Anglian Water Group Ltd.; Leighton Buzzard; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Personal private health care

25 days annual leave

Flexible working

Company vehicle, tools and PPE

Competitive pension scheme

Job summary

Anglian Water is seeking a Water Network Technician to join the IMRDS team. This field-based role covers the Bedford/Milton Keynes/Leighton Buzzard region with a fully equipped van and a standby rota. You’ll perform flushing, surveying, leak detection, and valve operations while maintaining water quality and customer communication.

You'll receive hands-on training, work toward NRSWA accreditation & LTO training, and contribute to reliable water supply for the region.

Qualifications

• Front-line service experience and strong customer-facing skills.
• Ability to explain terminology clearly to the public.
• Technical aptitude relevant to water networks and field work.

Responsibilities

• Carry out flushing, surveying, leak detections, pressure and flow tests, and valve operations.
• Respond to planned work and emergency requirements in the field.
• Liaise with customers, provide updates, and maintain high service levels.

Skills

Strong technical aptitude

Excellent customer service

Good communication

Education

GCSE level or equivalent

Tools

Asset maps

Job description

Location: Bedford - Milton Keynes - Leighton BuzzardContract: Full-time 37hrs/ Permanent (with flexibility for Part-Time)Salary: circa £35,629 + 24% increase for standbyAt Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.Who we are?Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more.IMRDS is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.What you'll be doing Come and join the motivated team of skilled Network Technicians and play your part in ensuring clean water reaches our customers and is safe to consume.No day will be the same in this crucial role, you’ll undertake planned maintenance and also react to emergency requirements to maintain the water network. You’ll use your skills to carry out flushing, surveying, leak detections, pressure and flow tests and valve operations.Using your asset maps, data and tools you’ll resolve both planned and reactive operational problems in a thorough and timely manner.This is a field-based role and you’ll be provided with a fully equipped van as you travel around the region, consistently ensuring water quality is sufficiently maintained. A large part of the role will be liaising with customers, using your skills and expertise to deliver high levels of customer service, you’ll keep them informed every step of the way, becoming the face of Anglian Water for many of our customers.When you join the team, you’ll be provided with plenty of hands-on training and job shadowing and work towards becoming NRSWA accredited & LTO trained (licence to operate).What does it take to be a Water Network Technician?Educated to GCSE level (or equivalent)Experience of working in an engineering industry, ideally providing a front-line serviceA strong technical aptitudeIdeally experience of water networks, street works and leakage controlProfessional contact with customers is key, you must be able to explain terminology to the public in order to reassure and provide a great serviceProven experience of providing great customer service.This role requires you to work a 37-hour week, however you will need a flexible approach to working hours as you’ll be required to be on a standby rota and undertake overtime as and when required.In this field role you’ll travel to various locations around.Why Anglian Water?As well as being essential to survive, water is the key to a thriving economy and a flourishing environment. By joining us, you’ll become part of a company looking to raise awareness of the importance of water as we collaborate with customers, colleagues, communities to ensure we are securing a future water supply for our region.As a valued employee, you’ll be entitled to:Personal private health care25 days annual leave – rising with length of serviceFlexible workingAccess to a company vehicle, tools and all uniform and PPECompetitive pension scheme – Anglian Water double-matches your contributions up to 7%Bonus schemeFlexible benefits to support your wellbeing and lifestyle.Inclusion is for everyone. We are an equal opportunity employer which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.Closing date: 19th October 2026#loveeverydrop