Water Systems Field Technician — Training & Growth

Culligan UK limited; Burgess Hill; On-site; GBP 24,000 - 31,000; Full time

Benefits offered by this job

23 days' holiday + Bank Holidays

Company Pension scheme

Company Sick Pay

Perks at Work discounts

Employee Assistance Programme

Volunteering Day

Career progression opportunities

Uniform & van provided

Job summary

Culligan UK limited is seeking a motivated Field Service Technician to join our team. You will service water treatment systems, install and troubleshoot equipment at client sites, and manage service schedules to minimize downtime.

The role includes maintaining records of visits, building strong customer relationships, and participating in our training programme. A full driving license and a willingness to learn are essential; company vehicle and benefits provided.

Qualifications

• Regular maintenance and repairs on water treatment systems.
• Installing and troubleshooting equipment at client sites.
• Strong communication and customer service skills.
• Full training will be provided.

Responsibilities

• Carry out regular maintenance and repairs on water treatment systems.
• Handle the installation and troubleshooting of equipment directly at clients' locations.
• Efficiently oversee service schedules to reduce downtime for our customers.
• Keep precise records of service visits and communicate any issues or suggestions.
• Engage with customers to grasp their needs and deliver outstanding customer service.
• Weekly visits to the designated Service Centre to replenish parts and supplies.

Skills

DIY skills

Excellent communication

Customer service

Power tools

Tools

Power tools

Job description

Culligan UK limited is seeking a motivated Field Service Technician to join our team. You will service water treatment systems, install and troubleshoot equipment at client sites, and manage service schedules to minimize downtime.

The role includes maintaining records of visits, building strong customer relationships, and participating in our training programme. A full driving license and a willingness to learn are essential; company vehicle and benefits provided.