Water Sports Coach

GLL; Waltham; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Health assurance

Discounted gym membership

Full time permanent position

Industry leading rates of pay

Discounts on villas in Portugal

Discounts on Ski chalets in Bulgaria

Ride to work scheme

Free eye tests

Job summary

GLL at Lee Valley White Water Centre in Broxbourne is seeking a Water Sports Coach to deliver coaching and activities, ensuring safety and high standards of service for staff and visitors. You will also be responsible for equipment upkeep and helping maintain the venue to deliver the best possible experience.

You’ll work with a team to provide activities ranging from taster sessions to white-water coaching.

Qualifications

• Experience operating in a water sports environment.
• Ability to follow health and safety and venue procedures.
• Strong communication with staff and visitors.
• Capable of delivering a range of activities from tasters to coaching sessions.

Responsibilities

• Deliver venue activities and sessions.
• Follow the safety framework including procedures and risk assessments.
• Maintain and issue venue equipment and facilities.
• Support training and personal development.
• Provide excellent customer experience to visitors.
• Promote water sports and be a role model for the venue.

Skills

Water sports coaching

Health & safety

Verbal communication

Teamwork

Customer service

Operational procedures

Education

First Aid qualification

Paddle UK qualification

Raft guiding

Job description

Based:Lee Valley White Water CentreLocation:Broxbourne

Flexible

Staff willbe requiredto work early' morning, late nights,weekends.

GLL is looking for a Water Sports Coach based at Lee Valley White Water Centre in Broxbourne.You willbe part of the team delivering the coaching and activities acrossthe Centre, ensuring the health and safety of staff and customers, and guaranteeing the highest standards of service. You willbe requiredto deliver a variety of activities from taster sessions towhite water activities, paddleboardingand kayaking coaching, depending on your experience,abilityand qualifications. The priority with all activities is to deliver a safe experience, focusing ona high levelof customer care and enjoyment throughout.

Having existing Paddle UK, Raft Guiding, and/or First Aid Qualifications would be highly desirable.

As a Water sports Coach, you will bepredominantly responsiblefor providing activity instruction and supervision for the many activity participants that visit this unique venue. You will be also responsible for issuing,upkeepand storage of the equipment you use as well as helpingmaintainthevenue,so visitors have the best possible experience. This role has a focus on providing an excellent customer experience as well as promoting water sports and being a role model for the venue. Due to the seasonal demand for activities, this is an annualised contract where working time allowance will be distributed to support the needs of the activity operation and seasonal demand.

There is an expectation for all staff tomaintainhighsafety standards but also develop in all parts of their roles. You will not only be trained in activities you have experience and qualifications in but also in activities that you may not be familiar to make you a well-rounded activity facilitator and coach. Although thereisno qualificationrequiredfor the role, First Aid, Raft Guiding and Paddle sport coaching qualifications are highly desirable. You will be expected to work towards achieving qualification in all these areas while in the role with the support of GLL.

What you will do:

• Deliver venue activities
• Follow the safety framework for the venue which includes Normal operating procedures and Risk Assessments
• Encourage innovation in your area of work
• Work as part of a team supporting each other to provide an excellent customer experience
• Fullyparticipatein training provided to continue your personal development
• Supervise andmaintainvenue equipment and facilities
• Provide an excellent customer experience to all visitors to the venue

Whatyou’llneed:

• The proven ability tooperateconfidently in a water sports environment
• The ability to follow health and safety and operational procedures
• Confidence and enthusiasm
• The ability to prepare,facilitateand review activity sessions
• The ability tomaintainpositive working relationships with staff and visitors
• Excellent verbal communication skills.
• Knowledge of venue products,
• Ability to workvaried hoursin a busy water sports venue
• The skills and motivation to develop yourself

As a charitable social enterprise owned by its staff GLL hasa great rangeof benefits for its employees:

• A Values driven organization
• Learning & development to support career development
• Good Pension schemes
• Discounted gym membership for you and your partner.
• Afull timepermanent position
• Industry leading rates of pay
• opportunityto join the GLL Society and have a say in how we are run plus associated social events
• Exclusive discounts on our villas in Portugal
• Exclusive discounts on our Ski chalets in Bulgaria
• Health assurance
• Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
• Discounts across thousands of retailers (GLL Extras)
• 25% off Red Letter Days
• 25% off BuyAGift
• 20% off GLL spa experience treatments and associated products.
• Ride to work scheme
• Free eye tests and discounted glasses

About GLL:

As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure Centre, elite sporting venues,librariesand children’s Centre.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is ‘More than a Job’,because working with usopens upa wide range of possibilities and opportunities for you, starting with how you work with us. To make surewe’rehaving a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer twodifferent typesof work arrangements:

• A permanent employment contract - part time and full time
• A flexible worker engagement by joining our flexible worker pool

If you are looking for a regular number of hours that you canwork, andare flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.

So,whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children,you’llbe able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer.

However, if you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.

We are an inclusive employer. Weseekand welcome diversity in our teams.

All pay rates are subject to skills, experience,qualificationsand location.

To be shortlisted for the role, internal applicants will need todemonstratetheir commitment to GLL by becoming a Society member where eligible.