Water Network Inspector

Southern Water; Otterbourne; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Business van

Tools and fuel card

Health Care Cash plan

Competitive pension

Job summary

Southern Water is seeking a Water Network Inspector to join the frontline operations team in Hampshire. You will help safeguard water quality, resolve incidents, and ensure continuous supply while outdoors in all weather.

The role involves planning shutdowns, inspecting assets, and coordinating with partners to maintain customer satisfaction. You will work 37 hours per week, with a permanent contract and a competitive benefits package.

Qualifications

• A valid UK manual driving licence is required.
• Willing to work outdoors in all weather conditions.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Provide courteous and efficient service to all customers, from domestic households to large industrial sites.
• Plan, organise and execute shutdowns to the distribution system, minimising disruption and maintaining supply.
• Ensure procedures for protecting water quality during mains repair work are followed.
• Act as first point of contact during emergencies, determining action and escalating when required.
• Carry out inspections and, where possible, resolve customer-related incidents.
• Identify when issues should be referred to service partners or internal specialists.

Skills

Driving licence (UK)

Outdoor work

Independent working

Job description

Closing Date

2026-09-14

Location

Hampshire - you will also need to be willing to travel across the county and have a current full driving licence.

Contract Type

Permanent

Hours

37 hours (Mon - Thurs 8:30 am - 16:30 pm
Fri 8:30 am - 16:00 pm)

Salary

£31,050 per annum plus standby and overtime opportunities.

Standby rota participation can increase earnings significantly.

Benefits

• Business van, Tools and fuel card
• Heath Care Cash plan
• Competitive pension
• See website for full list

About The Role

Join our customer‑facing frontline operations team to help ensure our customers receive a continuous supply of clean, fresh water. As a Water Network Inspector, you play a vital role in safeguarding service quality, resolving customer incidents, and protecting water quality across the distribution network.

Every day is different — you will work outdoors in all weather, respond to customer issues, carry out inspections, plan shutdowns, and take ownership of incident resolution. This role is crucial in keeping water flowing, maintaining customer satisfaction, and supporting operational excellence.

What You Will Be Responsible For

• Providing a courteous and efficient service to all customers, from domestic households to large industrial sites.
• Planning, organising, and executing shutdowns to the distribution system, minimising disruption and maintaining supply wherever possible.
• Ensuring procedures for protecting water quality during mains repair work are always followed.
• Acting as the first point of contact during emergencies, determining an appropriate course of action and escalating as required.
• Carrying out inspections and, where possible, resolving customer‑related incidents directly.
• Identifying when issues need referral to service partners or internal specialists for further action.

Additional Requirements

• Potential to join the a 1 in 5 days standby rota.

What you’ll bring to the role

• A valid UK manual driving licence (MUST have).
• Comfortable working outdoors in all weather conditions.
• Able to work effectively and efficiently on your own.
• Keen to learn and operate complex processes with high-quality controls.

Desirable

• Interest or experience in water networks or utilities.
• Interest in developing skills in mechanical or electrical fields (supported through training and apprenticeships).

Progression opportunities

Southern Water offers career progression, training, and development opportunities.

About Southern Water

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box.

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

"At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need."

Our Commitment to Diversity

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

Additional Information

In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years.

Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting.

Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.