Water Hygiene / Treatment Operations Manager

Future Select Limited; Newcastle upon Tyne; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Company vehicle

Pension scheme

Annual leave allowance

Training & development

Job summary

Future Select Limited invites applications for an Operations Manager role in the Water Hygiene/Treatment sector covering the North East region. You will oversee planning and delivery of compliance services, including legionella risk assessments, equipment servicing and monitoring duties, while guiding a team of engineers and office staff.

The ideal candidate will have proven operational leadership, strong technical knowledge (ACOP L8, HSG 274), excellent client-facing skills and a track record

Qualifications

• Proven success as an Operations Manager in Water Hygiene/Treatment.
• Desirable NVQ Level 2 Plumbing or City & Guilds Legionella Risk Assessing.
• Strong knowledge of HSG 274 and ACOP L8, plus cooling tower/boiler experience.
• Able to lead engineers and office staff.
• Proficient IT skills, good literacy and numeracy.
• Strong client-facing track record.

Responsibilities

• Manage daily operations in a Water Hygiene/Treatment company.
• Act as key client contact, providing general support and technical guidance.
• Monitor overall company performance.
• Highlight areas of required training within teams.
• Audit completed works to ensure compliance.
• Attend meetings with clients to discuss requirements and sell services.
• Troubleshoot issues on site.
• Assist in quotations and tenders.
• Handle disciplinary and progression meetings.
• Train staff and provide technical support.
• Maintain strong relationships with clients.
• Support admin with scheduling and workload allocation.
• Partake in recruitment and onboarding of new candidates.
• Ensure works are completed within safety guidelines.
• Complete regular project/company documentation.

Skills

Operations management

Team leadership

Client-facing

IT skills

Literacy & numeracy

Education

NVQ Level 2 Plumbing

City & Guilds Legionella Risk Assessing

Job description

Job Title: Water Hygiene / Treatment Operations Manager
Location: North East of England
Salary/Benefits: £35k – £50k + Training & Benefits

We are recruiting on behalf of an industry-leaving Water Hygiene / Treatment specialist. Due to continued company growth, our client is seeking a professional and experienced Operations Manager who will hit the ground running. You will be responsible for overseeing the planning and delivery of compliance services, ranging from legionella risk assessments to equipment servicing and monitoring duties. Applicants must hold broad industry technical knowledge, including: ACOP L8 and HSG 274 guidelines. The ideal candidate will be able to utilise their existing experience to support teams and ensure high levels of customer satisfaction. This company holds a national presence and can consider candidates from a wide radius, but ideally you will be based in the North East of England. Our client is offering attractive salaries, in addition to usual package items (e.g. company vehicle, penison scheme and annual leave allowance).

Ideally, applicants will be based around: Newcastle upon Tyne, South Shields, North Shields, Seaham, Washington, Houghton le Spring, Chester-le-Street, Consett, Blyth, Ashington, Prudhoe, Durham, Sunderland, Gateshead, Hebburn, Spennymoor, Bishop Auckland, Middlesborough, Hartlepool, Yarm, Redcar, Darlington, Northallerton, Ripon, Richmond, Thirsk, York, Whitby.

Experience / Qualifications:

• Proven success working as an Operations Manager within a Water Hygiene / Treatment outfit
• It would be advantageous to hold industry-related training courses / tickets (i.e. NVQ Level 2 Plumbing, City & Guilds (WMSoc) in Legionella Risk Assessing)
• Excellent technical knowledge, including: HSG 274, ACOP L8 guidelines in addition to Cooling Tower, Closed System and Steam Boiler experience
• Must be confident leading a team of engineers and office-based staff
• Proficient in using IT software
• Good literacy and numeracy skills
• Strong client-facing experience and success

The Role:

• Managing daily operations within a Water Hygiene / Treatment company
• Acting as a key point of contact for clients, providing general support and technical guidance
• Monitoring overall company performance
• Highlighting any areas of required training within teams
• Conducting auditing on completed works to ensure compliance
• Attending meetings with existing and prospective clients, to discuss their requirements and sell company services
• Troubleshooting issues on site
• Assisting in the production of quotations and tenders
• Handling disciplinary and one-to-one progression meetings
• Training staff and providing technical support where needed
• Maintaining and fostering strong relationships with clients
• Supporting the administrative team with scheduling appointments and efficient work allocation
• Partaking in the recruitment process, including interviewing and on-boarding new candidates
• Ensuring works are completed within industry safety guidelines
• Completing regular project / company documentation