Water Hygiene Technician: Field Engineer in SW UK

Pennon Group; Bournemouth; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Generous annual leave

Discretionary bonus scheme

Pension scheme

ShareSave scheme

Health and wellbeing benefits

Cycle to Work scheme

Training and development opportunities

Job summary

Pennon Group's Aquacare division is seeking a Water Hygiene Technician to join our expanding team covering Bournemouth, Hampshire, and the Southwest. The role focuses on Legionella control, water hygiene tasks across customer sites, ensuring compliance and safety while building strong customer relationships.

We offer a permanent position with a competitive salary of £27,000–£31,000 per annum plus excellent benefits, ongoing training, and career progression opportunities within the South West's

Qualifications

• Previous experience in a Water Hygiene Technician or similar role
• Water Hygiene Technician Level 2-3 (or working towards)
• City & Guilds qualification (or equivalent recognised certification) in relevant plumbing, or water hygiene disciplines.
• Good knowledge of water hygiene and Legionella control requirements
• Excellent customer service and communication skills
• The ability to work independently and manage your workload effectively
• GCSEs (Grade A-C / 4-9) or equivalent
• A full UK driving licence

Responsibilities

• Undertake routine water hygiene monitoring, including temperature checks, flushing programmes, and water sampling
• Maintain accurate records and documentation across customer sites
• Perform cleaning and disinfection of hot and cold water systems and cooling systems
• Carry out TMV servicing, maintenance, and showerhead servicing
• Investigate and troubleshoot water hygiene issues on customer sites, implementing corrective actions wherever possible to achieve a first-time fix
• Work closely with the scheduling team to ensure jobs are effectively planned, completed, and recorded using mobile technology
• Build positive relationships with customers and colleagues, ensuring all contractual requirements are delivered to a high standard
• Escalate missed tasks, compliance concerns, and site issues promptly and professionally

Skills

Water hygiene

Customer service

Communication

Independent work

Driving licence

Education

City & Guilds qualification

Water Hygiene Level 2-3

GCSEs (A-C/4-9)

Level 2 NVQ in Plumbing (desirable)

Job description

Pennon Group's Aquacare division is seeking a Water Hygiene Technician to join our expanding team covering Bournemouth, Hampshire, and the Southwest. The role focuses on Legionella control, water hygiene tasks across customer sites, ensuring compliance and safety while building strong customer relationships.

We offer a permanent position with a competitive salary of £27,000–£31,000 per annum plus excellent benefits, ongoing training, and career progression opportunities within the South West's