Water Hygiene Technician

Pennon Group; Bournemouth; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Generous annual leave

Discretionary bonus scheme

Pension scheme

ShareSave scheme

Health and wellbeing benefits

Cycle to Work scheme

Training and development opportunities

Job summary

Pennon Group's Aquacare division is seeking a Water Hygiene Technician to join our expanding team covering Bournemouth, Hampshire, and the Southwest. The role focuses on Legionella control, water hygiene tasks across customer sites, ensuring compliance and safety while building strong customer relationships.

We offer a permanent position with a competitive salary of £27,000–£31,000 per annum plus excellent benefits, ongoing training, and career progression opportunities within the South West's

Qualifications

• Previous experience in a Water Hygiene Technician or similar role
• Water Hygiene Technician Level 2-3 (or working towards)
• City & Guilds qualification (or equivalent recognised certification) in relevant plumbing, or water hygiene disciplines.
• Good knowledge of water hygiene and Legionella control requirements
• Excellent customer service and communication skills
• The ability to work independently and manage your workload effectively
• GCSEs (Grade A-C / 4-9) or equivalent
• A full UK driving licence

Responsibilities

• Undertake routine water hygiene monitoring, including temperature checks, flushing programmes, and water sampling
• Maintain accurate records and documentation across customer sites
• Perform cleaning and disinfection of hot and cold water systems and cooling systems
• Carry out TMV servicing, maintenance, and showerhead servicing
• Investigate and troubleshoot water hygiene issues on customer sites, implementing corrective actions wherever possible to achieve a first-time fix
• Work closely with the scheduling team to ensure jobs are effectively planned, completed, and recorded using mobile technology
• Build positive relationships with customers and colleagues, ensuring all contractual requirements are delivered to a high standard
• Escalate missed tasks, compliance concerns, and site issues promptly and professionally

Skills

Water hygiene

Customer service

Communication

Independent work

Driving licence

Education

City & Guilds qualification

Water Hygiene Level 2-3

GCSEs (A-C/4-9)

Level 2 NVQ in Plumbing (desirable)

Job description

Powered by Water, Driven by Purpose Aquacare is a water management specialist and commercial heating provider, offering expert assistance to businesses of all sizes. Our teams provide all water hygiene related works, including building and maintaining compliant Legionella control systems and modern and efficient heating plant rooms.

We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Water Hygiene Technician

Permanent £27,000 - £31,000 per annum + Excellent Benefits

Join Aquacare and Build a Career with a Growing Industry Leader

As part of Pennon Group, we are committed to creating a supportive and inclusive working environment where employees can develop their skills, continue learning, and build rewarding long-term careers.

Due to continued growth, we are looking for an experienced and enthusiastic Water Hygiene Technician to join our team covering Bournemouth, Hampshire, and the Southwest region.

About the Role

As a Water Hygiene Technician, you will carry out a wide range of Legionella control and water hygiene tasks across customer sites, ensuring systems remain compliant, safe, and operating effectively.

Working across a variety of commercial premises, you will play a key role in maintaining high standards of service and building strong relationships with our customers.

Key Responsibilities

• Undertake routine water hygiene monitoring, including temperature checks, flushing programmes, and water sampling
• Maintain accurate records and documentation across customer sites
• Perform cleaning and disinfection of hot and cold water systems and cooling systems
• Carry out TMV (Thermostatic Mixing Valve) servicing, maintenance, and showerhead servicing
• Investigate and troubleshoot water hygiene issues on customer sites, implementing corrective actions wherever possible to achieve a first-time fix
• Work closely with the scheduling team to ensure jobs are effectively planned, completed, and recorded using mobile technology
• Build positive relationships with customers and colleagues, ensuring all contractual requirements are delivered to a high standard
• Escalate missed tasks, compliance concerns, and site issues promptly and professionally

About You

To be successful in this role, you will have:

• Previous experience in a Water Hygiene Technician or similar role
• Water Hygiene Technician Level 2-3 (or working towards)
• City & Guilds qualification (or equivalent recognised certification) in relevant plumbing, or water hygiene disciplines.
• Good knowledge of water hygiene and Legionella control requirements
• Excellent customer service and communication skills
• The ability to work independently and manage your workload effectively
• GCSEs (Grade A-C / 4-9) or equivalent
• A full UK driving licence

Desirable Qualifications

• Level 2 NVQ in Plumbing or equivalent

What We Offer

We know that our people are the key to our success. That's why we invest in ongoing training, development, and career progression opportunities to help you achieve your potential.

As part of the Aquacare team, you will benefit from:

• Generous annual leave entitlement plus bank holidays
• Discretionary bonus scheme
• Competitive contributory pension scheme
• ShareSave scheme
• Comprehensive health and wellbeing benefits
• Employee wellbeing support programmesGroup discount schemes
• Cycle to Work scheme
• Financial support services
• Ongoing training and development opportunities
• The opportunity to build a long-term career with one of the South West's leading organisations

We are proud to be recognised as an Investors in People accredited organisation, reflecting our commitment to supporting and developing our employees.

Closing Date: 18th September 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the on-boarding process.

Be yourself, we like it that way.

Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid

Build trust and be trusted. Be the one we all look to and can depend on.

Be You

We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future

Embrace change. Drive Progress. Own the challenge.

JBRP1_UKTJ