Water Hygiene Administrator

ECG Facilities Services; Blantyre; In loco; GBP 22.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Family Friendly Pay

Life Assurance

360 Wellbeing App - 24/7 GP access

Death in Service Insurance

Scottish widow pension

Fertility Treatment Support Leave

Paid Maternity Leave

Paid Paternity Leave

Gym & fitness discounts

Employee Recognition Scheme

25 Days holiday

Descrizione del lavoro

ECG Facilities Services is seeking an Administrator to support the Water Hygiene Department from its Blantyre site. You will manage the inbox, records and client communications, ensuring timely compliance documentation and data accuracy.

The role requires collaborative teamwork and independent task management. Responsibilities include coordinating technicians, labs, and clients, uploading reports for audits, and maintaining GDPR-compliant data.

Competenze

• Previous experience in an administrative, scheduling, or coordination role.
• Awareness of ACOP L8 and HSG274 guidance.
• Strong IT skills, including Microsoft Office (Excel & Outlook).
• Experience using scheduling, CAFM, or compliance reporting software.
• Attention to detail and data entry accuracy.
• Strong organisational and time-management skills.
• Good written and verbal communication.
• Ability to work independently and in a team.

Mansioni

• Provide day-to-day admin and compliance support to the Water Hygiene Department, including managing the shared inbox, filing and document control.
• Act as the central contact for all administration between technicians, clients and laboratories, handling queries and information flow.
• Collate technicians’ job sheets, log books and certificates, and issue compliance records to clients in line with ACOP L8 and HSG274.
• Upload reports, certificates, risk assessments and sample results to client portals, ensuring accuracy for audits.
• Arrange delivery of water samples to UKAS-accredited laboratories and record results; flag out-of-spec results to management and client.
• Log on-site defects and pass to Water Hygiene Estimator for quotes.
• Produce compliance reports and documentation for client reviews and audits.
• Handle all client and company data in line with GDPR and procedures.

Conoscenze

Admin experience

Scheduling

Coordination

ACOP L8 knowledge

MS Excel & Outlook

CAFM software

Data accuracy

Organisational skills

Communication skills

Teamwork

Strumenti

MS Office

Descrizione del lavoro

Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year.

With over 30 years of industry expertise and a workforce of more than 400 employees, ECG operates nationwide from its headquarters in Blantyre, Glasgow, supported by strategically located offices across the UK. Now part of the Mecsia Group, ECG continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence.

At ECG, we value the strength that comes from a diverse team. We are proud to promote equality, embrace inclusion, and stand firmly against discrimination in the workplace.

Location: Blantyre

Hours: 40 hours per week

Company Benefits

• Family Friendly Pay
• Life Assurance
• 360 Wellbeing App - 24/7 access to GP appointments
• Death in Service Insurance
• Scottish widow pension
• Fertility Treatment Support Leave
• Paid Maternity Leave
• Paid Paternity Leave
• Gym & fitness discounts and other lifestyle discounts
• Employee Recognition Scheme
• 25 Days holiday (excluding bank holidays)

Responsibilities

Provide day-to-day administrative and compliance support to the Water Hygiene Department, including managing the shared inbox, filing and document control.

Act as the central contact for all administration between technicians, clients and laboratories. This includes handling queries, sharing information and making sure everyone has what they need to complete work on time.

Collate technicians’ job sheets, log books and certificates, and check them for accuracy and completeness. Issue compliance records to clients promptly in line with ACOP L8 and HSG274.

Upload reports, certificates, risk assessments and sample results to client portals, keeping them accurate, up to date and ready for audit.

Arrange delivery of water samples to UKAS-accredited laboratories and record the results when they come back. Flag any out-of-specification or positive legionella results to the Technical Manager and the client straight away.

Log any defects or issues found on site and pass them to the Water Hygiene Estimator for quoting.

Produce compliance reports and documentation for client reviews, internal audits and management as required.

Handle all client and company data in line with GDPR and company procedures.

Skills & Qualifications Required

Previous experience in an administrative, scheduling, or coordination role, ideally within compliance, facilities management, or M&E/building services

Awareness of ACOP L8 and HSG274 guidance, or a willingness to learn

Strong IT skills, including Microsoft Office (particularly Excel and Outlook)

Experience using job scheduling, CAFM, or compliance reporting software

Excellent attention to detail and accuracy in data entry and record-keeping

Strong organisational skills with the ability to prioritise a busy workload and meet deadlines

Good written and verbal communication skills, with a professional, customer-focused manner

Ability to work both independently and as part of a team

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.

I agree with having my data stored for 36 months.

When you apply, we may conduct a background check using public databases and websites and utilising a web search engine. Your CV may be retained for a maximum period of one year.

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