Water Hygiene Admin & Compliance Coordinator

ECG Facilities Services; Blantyre; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Family Friendly Pay

Life Assurance

360 Wellbeing App - 24/7 GP access

Death in Service Insurance

Scottish widow pension

Fertility Treatment Support Leave

Paid Maternity Leave

Paid Paternity Leave

Gym & fitness discounts

Employee Recognition Scheme

25 Days holiday

Job summary

ECG Facilities Services is seeking an Administrator to support the Water Hygiene Department from its Blantyre site. You will manage the inbox, records and client communications, ensuring timely compliance documentation and data accuracy.

The role requires collaborative teamwork and independent task management. Responsibilities include coordinating technicians, labs, and clients, uploading reports for audits, and maintaining GDPR-compliant data.

Qualifications

• Previous experience in an administrative, scheduling, or coordination role.
• Awareness of ACOP L8 and HSG274 guidance.
• Strong IT skills, including Microsoft Office (Excel & Outlook).
• Experience using scheduling, CAFM, or compliance reporting software.
• Attention to detail and data entry accuracy.
• Strong organisational and time-management skills.
• Good written and verbal communication.
• Ability to work independently and in a team.

Responsibilities

• Provide day-to-day admin and compliance support to the Water Hygiene Department, including managing the shared inbox, filing and document control.
• Act as the central contact for all administration between technicians, clients and laboratories, handling queries and information flow.
• Collate technicians’ job sheets, log books and certificates, and issue compliance records to clients in line with ACOP L8 and HSG274.
• Upload reports, certificates, risk assessments and sample results to client portals, ensuring accuracy for audits.
• Arrange delivery of water samples to UKAS-accredited laboratories and record results; flag out-of-spec results to management and client.
• Log on-site defects and pass to Water Hygiene Estimator for quotes.
• Produce compliance reports and documentation for client reviews and audits.
• Handle all client and company data in line with GDPR and procedures.

Skills

Admin experience

Scheduling

Coordination

ACOP L8 knowledge

MS Excel & Outlook

CAFM software

Data accuracy

Organisational skills

Communication skills

Teamwork

Tools

MS Office

Job description

ECG Facilities Services is seeking an Administrator to support the Water Hygiene Department from its Blantyre site. You will manage the inbox, records and client communications, ensuring timely compliance documentation and data accuracy.

The role requires collaborative teamwork and independent task management. Responsibilities include coordinating technicians, labs, and clients, uploading reports for audits, and maintaining GDPR-compliant data.