Water Distribution Technician — Field Ops & Asset Care

Severn Trent; Nottingham; On-site; GBP 34,000; Full time

Job summary

A leading utility company in the UK is seeking a dedicated Distribution Service Technician to join their Customer Operations department. This pivotal role focuses on ensuring a consistent supply of high-quality drinking water through the operation and maintenance of underground networks. Candidates should possess strong customer service skills and problem-solving abilities, along with a full UK Driving License. This position offers a competitive salary, excellent benefits, and the opportunity to be part of a company that values diversity and inclusivity.

Benefits

Salary – £33,186

25 days holiday + bank holidays

Annual bonus scheme up to £1,500

Family-friendly policies

Leading pension scheme

Sharesave at discounted rates

Dedicated training and development

Electric vehicle scheme

Two paid volunteering days per year

Qualifications

• Strong background in customer service roles, preferably in utility or repairs.
• Candidates must have a full UK Driving Licence.
• Ability to explain technical information clearly to different stakeholders.

Responsibilities

• Inspect and maintain underground water networks to ensure quality supply.
• Manage customer expectations while resolving operational issues.
• Conduct risk assessments and comply with safety standards.

Skills

Customer-facing experience

Problem-solving skills

Proficiency in IT

Excellent communication skills

Ability to work independently and as part of a team

Job description

A leading utility company in the UK is seeking a dedicated Distribution Service Technician to join their Customer Operations department. This pivotal role focuses on ensuring a consistent supply of high-quality drinking water through the operation and maintenance of underground networks. Candidates should possess strong customer service skills and problem-solving abilities, along with a full UK Driving License. This position offers a competitive salary, excellent benefits, and the opportunity to be part of a company that values diversity and inclusivity.