Watchmaking Workshop Supervisor – Mechanical Service Lead

BREITLING; Royal Tunbridge Wells; On-site; GBP 42,000 - 59,000; Full time

Job summary

Breitling in Tunbridge Wells is seeking a Workshop Supervisor - Mechanical Service and Watchmaker to lead the Movement Servicing team and ensure timely, high-quality repairs in our luxury watch division.

You will diagnose watches within defined timeframes, produce accurate estimates, and coordinate with the After Sales Service Department while maintaining production targets and adhering to Breitling standards.

Qualifications

• Solid experience in a similar position.
• Trained watchmaker with a proven track record working on quality watches.
• Ability to lead a team by supporting and developing others.
• Knowledge of Breitling's products.
• Breitling modular level training is a strong advantage.

Responsibilities

• Oversee The Movement Servicing team to deliver repairs at the right quality, lead time and cost.
• Ensure watchmakers and technicians diagnose watches received into the department within the defined timeframe and report findings for accurate estimates.
• Maintain weekly production levels according to the company's Standard Times of Operation.
• Be the main point of communication between the team and the rest of the After Sales Service Department.
• Deliver movement services to Breitling specifications on quality, lead time and cost.
• Provide diagnostics reports based on customer instructions and Breitling guidelines.
• Ensure all work passed to Quality Control conforms to Breitling standards.
• Ensure repairs and diagnostics use Breitling techniques and tools.
• Oversee correct allocation of spare parts to the correct job.

Skills

Watchmaking experience

Team leadership

Breitling product knowledge

Modular level training

Job description

Breitling in Tunbridge Wells is seeking a Workshop Supervisor - Mechanical Service and Watchmaker to lead the Movement Servicing team and ensure timely, high-quality repairs in our luxury watch division.

You will diagnose watches within defined timeframes, produce accurate estimates, and coordinate with the After Sales Service Department while maintaining production targets and adhering to Breitling standards.