Workshop Supervisor - Mechanical Service (f/m/x)

BREITLING; Royal Tunbridge Wells; On-site; GBP 42,000 - 59,000; Full time

Job summary

Breitling in Tunbridge Wells is seeking a Workshop Supervisor - Mechanical Service and Watchmaker to lead the Movement Servicing team and ensure timely, high-quality repairs in our luxury watch division.

You will diagnose watches within defined timeframes, produce accurate estimates, and coordinate with the After Sales Service Department while maintaining production targets and adhering to Breitling standards.

Qualifications

• Solid experience in a similar position.
• Trained watchmaker with a proven track record working on quality watches.
• Ability to lead a team by supporting and developing others.
• Knowledge of Breitling's products.
• Breitling modular level training is a strong advantage.

Responsibilities

• Oversee The Movement Servicing team to deliver repairs at the right quality, lead time and cost.
• Ensure watchmakers and technicians diagnose watches received into the department within the defined timeframe and report findings for accurate estimates.
• Maintain weekly production levels according to the company's Standard Times of Operation.
• Be the main point of communication between the team and the rest of the After Sales Service Department.
• Deliver movement services to Breitling specifications on quality, lead time and cost.
• Provide diagnostics reports based on customer instructions and Breitling guidelines.
• Ensure all work passed to Quality Control conforms to Breitling standards.
• Ensure repairs and diagnostics use Breitling techniques and tools.
• Oversee correct allocation of spare parts to the correct job.

Skills

Watchmaking experience

Team leadership

Breitling product knowledge

Modular level training

Job description

We are a dedicated Squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With 140 years of heritage and over 1,900 passionate individuals across 20 countries, we're excited to continue our journey forward.

Join our vibrant After Sales Service team in Tunbridge Wells as a Workshop Supervisor - Mechanical Service and be part of something extraordinary

Your contribution:

As Supervisor:

• You will oversee The Movement Servicing team to deliver repairs at the right quality, lead time and cost
• You will ensure Watchmakers and Technicians correctly diagnose all watches received into the department within the defined timeframe, reporting their findings on New CS Repair System to ensure an accurate estimate is sent to the customer and/or the correct work is carried out in the workshop
• You will take care that the production levels of your team meet the agreed weekly production levels according to the company's Standard Times of Operation
• You will be the main point of communication between your team and the rest of the After Sales Service Department

As Watchmaker:

• You will deliver movement services to Breitling specification on quality, lead time and cost
• You will provide a diagnostics report based on the customers' instruction, request and the required items in accordance with Breitling guidelines
• You will ensure all work passed to Quality Control conforms to the agreed Breitling Standards of quality
• You will ensure all repairs and diagnostics are carried out using techniques and tools according to Breitling standards
• You will oversee the correct allocation of all spare parts to the correct job

You will fit well to our squad if:

• You possess solid experience in a similar position
• You are a trained watchmaker with a proven track record working on quality watches
• You can demonstrate successful experience in leading a team by supporting and developing others
• You possess knowledge of Breitling's products
• You are trained up to Modular level by Breitling (strong advantage)

Your new employer:

At Breitling, we encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well-being of our employees by fostering an environment of diversity, equity and inclusion, where every voice is heard and valued.

We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige.

Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.