Watch Technician

Zachary Daniels; West Midlands; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Mon–Fri pattern

Modern workshop

Technical training

Long-term career

Collaborative team

Job summary

Zachary Daniels invites applications for a Watch Technician to join a prestigious luxury watch retailer in the UK. Working in a state-of-the-art workshop, you will support the aftersales team by delivering top-tier technical standards across luxury timepieces.

The role emphasizes meticulous precision, experience with Swiss brands, and excellent client service. Monday to Friday, ongoing technical training, and a path to a long-term career within a leading luxury watch and jewellery business.

Qualifications

• Previous experience as a Watch Technician or in a similar watch repair environment.
• Confident working with delicate precision components.
• Exceptional attention to detail and pride in craftsmanship.
• Well-presented, articulate and comfortable engaging with clients when required.

Responsibilities

• Battery replacements and routine maintenance.
• Glass and crystal fitting.
• Crown and pusher replacement.
• Case and bracelet disassembly and reassembly.
• Resealing watches and conducting pressure testing.
• Bracelet repairs, sizing and adjustments.
• Diagnosing faults and assessing repair requirements.
• Performing thorough quality control checks on completed work.
• Maintaining exceptional workshop standards while working efficiently and accurately.
• Supporting colleagues and interacting confidently with clients, providing a professional and knowledgeable aftersales experience.

Skills

Watch repair

Delicate parts

Attention to detail

Client-facing

Time management

Luxury watches

Job description

An exciting opportunity has arisen to join one of the UK's most prestigious luxury watch retailers as a Watch Technician.

Working within a state-of-the-art workshop, you'll support the aftersales team by delivering exceptional technical standards across a range of luxury timepieces. This is an excellent opportunity for a developing technician looking to further their career within a business renowned for craftsmanship, quality and outstanding client service.

Key Responsibilities

• Battery replacements and routine maintenance.
• Glass and crystal fitting.
• Crown and pusher replacement.
• Case and bracelet disassembly and reassembly.
• Resealing watches and conducting pressure testing.
• Bracelet repairs, sizing and adjustments.
• Diagnosing faults and assessing repair requirements.
• Performing thorough quality control checks on completed work.
• Maintaining exceptional workshop standards while working efficiently and accurately.
• Supporting colleagues and interacting confidently with clients, providing a professional and knowledgeable aftersales experience.

About You

• Previous experience as a Watch Technician or in a similar watch repair environment.
• Confident working with delicate precision components.
• Exceptional attention to detail and pride in producing work of the highest standard.
• Well-presented, articulate and comfortable engaging with clients when required.
• Organised, reliable and able to manage your workload effectively.
• A positive team player with a genuine passion for luxury watches and craftsmanship.
• Watch case and bracelet refinishing/polishing.
• Experience working with luxury Swiss watch brands.
• Knowledge of water resistance testing procedures.
• Exposure to basic mechanical watch repairs.

What's on Offer

• Competitive salary dependent on experience.
• Monday to Friday working pattern.
• A modern, fully equipped workshop within a luxury retail environment.
• Ongoing technical training and professional development.
• The opportunity to build a long-term career with one of the UK's leading names in luxury watches and jewellery.
• A collaborative, supportive team committed to excellence in craftsmanship and client experience.

If you are passionate about horology, take pride in your workmanship and are looking to develop your career in luxury aftersales, we'd love to hear from you.