Waste Water Operative

Lanes Group; Carlisle; Hybrid; GBP 34,000 - 39,000; Full time

Job summary

Lanes Group is recruiting for a Carlisle-based role supporting United Utilities. The position involves working on the Bucket 1 reactive contract, solving sewer problems with jetting, CCTV and investigations on the network, with a front shift 8am–6pm and back shift 12pm–10pm.

Weekends and Bank Holidays are included. You will work alongside a UU Customer Support Technician, handling customer communications, site inspections, high‑pressure jetting operations, and CCTV where required, in a

Qualifications

• HGV Class 2 desirable; training can be provided.
• NRSWA - Sign, Lighting , Guarding.
• High pressure water jetting experience or capability.
• Medium Risk Confined Spaces awareness.
• Emergency First Aid at work.
• Manual Handling awareness.
• EUSR National Water Hygiene certification.
• CPC qualification.

Responsibilities

• Work closely with a UU Operative to clean, camera and carry out sewer investigations as directed by United Utilities.
• Attend to customers, informing them of works to be carried out and timescales.
• Inspect and investigate drainage systems to identify blockages, leaks, or damage.
• Carry out all aspects of high pressure water jetting.
• Operate high-pressure jetting equipment to clear blockages.
• Carry out CCTV inspections to assess pipe conditions.
• Use electronic devices for data entry (laptop/tablet).
• Report safety issues in line with procedures.
• Maintain and service jetting equipment regularly.

Skills

HGV Class 2

NRSWA

High pressure water jetting

Medium Risk Confined Spaces

Emergency First Aid at work

Manual Handling

EUSR National Water Hygiene

CPC

Job description

Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Department

Sapphire Utility Solutions, a Lanes Group Company specialise in multiple divisions.

United Utilities operates across a number of contracts across our business, predominantly wastewater network services as part of the AMP 7 period plan.
The Team support reactive and planned maintenance across the CCTV & Jetting and Civils teams, further supported by our in house Traffic Management Division and Capital Projects covering the entire UU network.

Purpose of the role

The role available will be working from the Carlisle WWTW alongside a United Utilities Customer Support Technician, where you will be required to work on the Bucket 1 reactive contract solving problems on the sewer network. This role will be on a shift-based pattern with working times of 8am to 6pm front shift and 12pm to 10pm back shift.Weekends and Bank Holidays are included.

HGV Class 2 desirable however not essential as training can be provided.

Location: Carlisle

Hours:42.5 hours per week

Salary:£34,269-£38,542 per annum base salary (depending on experience)

Overtime rates:For weekday, weekend and Bank Holiday work paid at time and a half

Key Responsibilities

• You will be working closely with a CST (UU Operative) to clean, camera and carry out sewer investigations as directed by United Utilities.
• Attending to customers, informing them of works to be carried out and answering any concerns as well as timescales
• Inspect and investigate drainage systems to identify blockages, leaks, or damage that could cause impact to customers and network.
• Carry out all aspects of high pressure water jetting
• Operate high-pressure water jetting equipment to clean and clear blockages in drains, sewers, pipes, and other wastewater systems.
• Carry out CCTV inspections where required to assess the condition of underground pipes and sewers.
• Competent in using an electronic device - laptop / tablet for data entry purposes
• Ensuring safety issues are reported in line with company procedures
• Perform routine maintenance and servicing of high-pressure water jetting equipment to ensure it is in proper working order.

Key Requirements

Skills & Experience

Desirable

• HGV Class 2 (C)
• NRSWA - Sign, Lighting , Guarding
• High pressure water jetting
• Medium Risk Confined Spaces
• Emergency First Aid at work
• Manual Handling
• EUSR National Water Hygeine
• CPC

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading:Acts as a role model, shaping the learning agenda and influencing change.
• Agile:Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing:Supports the development of others through coaching and structured development plans.
• Engaging:Inspires and motivates learners, builds trust and credibility
• Safe & Secure:Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company

• Strive to be always positive and constructive
• Adhere to all company policies
• Straight talking about the facts of the situation – open discussions are the best way to find solutions
• Help others through communicating clearly
• Deliver on commitments
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
• Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

Equality, Diversion & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.