Waste Collections Supervisor

Biffa; Farnham; On-site; GBP 28,000 - 35,000; Full time

Job summary

Biffa is seeking a Collections Supervisor to oversee operational activities within their household waste division. The role involves performance monitoring, compliance management, and relationship building with clients. Ideal candidates will have strong people management experience and a commitment to health and safety.

Benefits

Use of a company van

Ongoing career development

Training and coaching

Qualifications

• Experience in a fast-paced, commercially driven environment.
• Ability to meet service delivery KPIs.
• Experience with CPC, tachographs, and Road Transport Directive.

Responsibilities

• Supervise operational activities of the depot and monitor workforce performance.
• Ensure all policies, procedures, and legal obligations are followed.
• Conduct safety training and manage staffing levels.

Skills

Report production

People management

Health and safety

Continuous improvement

Performance monitoring

Education

GCSEs in English and Maths

A-Levels or Degree

Tools

Microsoft Office

Job description

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Changing the way the world thinks about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Help us make a difference as a Collections Supervisor.

A quick look at the role.

The Collections Supervisor will supervise and control operational activities of the depot, maintain company and legislative records, and support the workforce in achieving their tasks to ensure safe and efficient service within contract requirements.

The Biffa division you’ll be supporting

Biffa’s household waste division delivers cost-efficient, quality-led waste management services for 31 local authorities across the UK. With over 3,300 staff and around 1,562 specialist vehicles, our domestic waste management division makes millions of collections each week from over a million households across Britain.

Why it’s an opportunity not to be wasted.

• Work alongside like-minded waste professionals in a diverse environment built on transparency.
• Monitor workforce performance against KPIs, implement action plans, and address ongoing issues.
• Ensure all policies, procedures, and legal obligations are understood and followed.
• Develop and maintain excellent relationships with clients and customers.
• Attend client meetings, deliver reports, and follow up on actions.
• Maintain records and systems for compliant operation, including EA compliance.
• Conduct induction and safety training regularly.
• Ensure safety checks are performed and repairs completed.
• Manage staffing levels and holidays to meet business needs.
• Submit accurate and timely attendance records.

Requirements

Here’s what we require:

• Experience with report production and analysis using Microsoft Office and internal IT systems.
• Ability to work in a fast-paced, commercially driven environment.
• Experience in people management and health and safety within unionized, multi-shift settings.
• Minimum GCSEs (or equivalent) in English and Maths; A-Levels or a Degree are a plus.
• Proven ability to meet service delivery KPIs.
• Experience with vehicle management, CPC, tachographs, and Road Transport Directive.
• Proven track record of continuous improvement in operations or service environments.

And here’s why you’ll love it at Biffa.

• Use of a company van.
• Ongoing career development, training, and coaching.