Washroom Service Operative - North East

Lyreco Group; North East; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

31 days holiday

Pension & Life Assurance

Volunteer days

Referral scheme

Career break option

Job summary

Lyreco, a global leader in workplace solutions, is hiring a Washroom Service Operative in the North East region. This full-time, permanent role involves servicing washroom equipment and delivering services to client sites with a strong emphasis on customer care.

You will handle waste disposal, paperwork, and daily vehicle checks, while working under your own initiative. A full UK driving licence is essential, with DBS checks conducted as part of the recruitment process.

Qualifications

• Must hold a full UK driving licence.
• Ability to organise and plan own workload.
• Standalone role requiring initiative and professionalism.
• Strong interpersonal skills and customer-facing demeanor.
• DBS check will be conducted.

Responsibilities

• Remove and dispose of waste from premises per production site.
• Check and sign off paperwork for services delivered or returned goods.
• Perform daily vehicle checks before visits to customer sites.
• Complete service schedules assigned by Service Support Administrator.
• Adhere to H&S requirements and Working Time/Driving Time Directives.

Skills

Full UK Driving Licence

Organisational skills

Initiative

Interpersonal skills

Professional demeanor

DBS check

Job description

Washroom Service Operative

Service Area – North East | Full-time | Permanent

Salary - £31,473.00 per annum | Permanent | Full-time 45 hrs pw (Mon–Fri)

Join Lyreco , a global leader in workplace solutions, as a Washroom Service Operative.

As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required

Benefits: 31 days holiday, rising to 38, after longer service (inclusive of bank holidays), Pension & Life Assurance Scheme, 2 fully paid community volunteering days each year, Referral Scheme, Opportunity for career break – after 3 years of service

What you’ll do:

• Responsible for the removal and disposal of waste from the premises of production
• Ensure all paperwork for services/products delivered or returned goods are checked and signed off
• Perform daily vehicle checks prior to starting customer service visits
• Complete all service schedules allocated by Service Support Administrator
• Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD)

What we’re looking for:

• Full UK Driving Licence (Essential)
• Ability to organise and plan their own workload
• This is a standalone role where you will be required to work under your own initiative.
• Demonstrates excellent interpersonal skills
• An ability to remain professional and diplomatic whilst dealing with customers.
• The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check.

Why Lyreco?

• Work with a supportive, inclusive team.
• Be part of a global business that values sustainability and people.
• Opportunities to grow and make an impact every day.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community.

We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive.

We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.

Agency CV’s will not be accepted

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