Warranty Administrator

Vertu Motors plc; Aylesbury; On-site; GBP 27,000 - 31,000; Full time

Job summary

An established industry player is seeking a Warranty Administrator to join their dynamic team. This full-time position offers a competitive salary and an excellent range of benefits, including ongoing training opportunities and career progression. As a Warranty Administrator, you will play a crucial role in managing relationships between the dealership, customers, and manufacturers. Your responsibilities will include checking claims, submitting warranties, and ensuring accurate invoicing. If you have experience in the motor industry and a passion for customer service, this is the perfect opportunity to advance your career in a supportive environment.

Benefits

25 days holiday plus bank holidays

Access to online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity and Paternity

Qualifications

• Essential experience in the motor industry in a warranty role.
• Organized and efficient with a keen eye for detail.

Responsibilities

• Check claims submitted by the sites.
• Submit Warranty to required manufacturer standards.
• Assist Accounts department with Warranty payments.

Skills

Experience in warranty roles

Organizational skills

Attention to detail

Job description

Vertu Mercedes Benz

Here at Vertu Mercedes Benz, we pride ourselves on our outstanding level of customer service. Our well-trained and knowledgeable staff are on hand to deal with any queries customers might have.

We currently have a fantastic opportunity for a Warranty Administrator to join our Warranty Hub. This role is full time across 45 hours per week and can be based at any of our 5 Mercedes Benz Dealerships located in Ascot, Aylesbury, Beaconsfield, Reading, or Slough.

We are offering a salary of £27,000 with an OTE of £30,420 plus an excellent range of Company benefits.

The Warranty Administrator plays a key part in the relationship management between the dealership, customer, and the manufacturer.

The main duties of the role include:

1. Checking claims submitted by the sites.
2. Submitting Warranty to the required manufacturer standards.
3. Ensuring the submission of all invoiced jobs and assisting the Accounts department in the reconciliation of the Warranty payments.
4. Dealing with rejected Warranty claims.

For this role, it is essential that you have experience of working within the motor industry in a warranty role.

You will need to be organised, efficient, with a keen eye for detail and have the ability to work within specified guidelines.

We are proud to be the Motor Retailer who invests more in our colleagues' personal development than any other, so if you are successful, you can look forward to ongoing training opportunities that provide you with the right career path, career progression, and a range of benefits you would expect from an employer of choice, which includes:

1. 25 days holiday rising with length of service - plus bank holidays
2. Access to our online rewards platform giving you cash back and discounts for multiple retailers
3. Preferential Service Rates
4. Colleague Purchase Scheme
5. Share Incentive Scheme
6. Pension
7. Enhanced Maternity and Paternity

Please apply today!