Sales, Parts & Warranty Administrator

TN United Kingdom; Market Harborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the engineering sector is seeking a motivated Sales, Parts & Warranty Administrator in Market Harborough. This role offers a dynamic environment where you can develop your career while supporting sales operations and enhancing customer service. You will work closely with experienced managers and have the opportunity to make a meaningful impact in a customer-focused team.

Qualifications

• Strong administrative and organisational abilities.
• Confident communicator with excellent customer service skills.
• High attention to detail and accuracy.

Responsibilities

• Support the sales team by processing orders and maintaining an accurate internal order book.
• Monitor and manage warranty claims from initial contact through to resolution.
• Assist customers with parts enquiries, including quoting and order processing.

Skills

Administrative Skills

Customer Service

Communication

Attention to Detail

Tools

CRM Systems

Job description

Social network you want to login/join with:

Sales, Parts & Warranty Administrator, Market Harborough

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Client:

HW Martin Holdings

Location:

Market Harborough, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

f33007814cac

Job Views:

3

Posted:

15.05.2025

Expiry Date:

29.06.2025

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Job Description:

Job Title: Sales, Parts & Warranty Administrator

Location: King Group, Market Harborough

Salary: Competitive and dependent on experience

Contract: Permanent

Join the Forefront of Engineering Innovation at the King Group:

An exciting opportunity has arisen to join our team as a Sales, Parts & Warranty Administrator – a role where continuous professional development, learning, and growth are not just encouraged but integral to your journey with us. Are you inspired by the idea of joining a well-established Group of Companies that operates across a diverse range of industries? Do you thrive when faced with complex challenges and take real pride in your work?

We are looking for someone who wants to be part of a highly capable, agile team—where you will be supported and empowered. This role offers the chance to contribute meaningfully to our customer service, sales, and aftersales operations, with the freedom to improve processes and make lasting impact.

If you are someone is who ready to put down roots, evolve alongside a growing company, and play a key part in our continued success.

If you answered yes to the above, then we want to hear from you!

The Role:

We are seeking a motivated and enthusiastic Sales, Parts & Warranty Administrator to join our sales department. This is an excellent opportunity for someone looking to develop a career in a dynamic, customer-focused environment. In this role, you will work closely with our experienced Business Development Manager and Parts & Service manager to gain hands-on experience in sales processes, customer communication, and product knowledge within the heavy haulage and project engineering industry.

• Support the sales team by processing orders and maintaining an accurate internal order book with a high level of attention to detail.
• Monitor and manage warranty claims from initial contact through to resolution, ensuring prompt and professional communication throughout.
• Provide outstanding aftersales service by coordinating with relevant departments to address issues efficiently and effectively.
• Assist customers with parts enquiries, including quoting, order processing, and despatching orders.
• Maintain records and documentation to ensure smooth workflow and traceability across sales, parts, and warranty functions.

Key Skills/Experience:

To join our team, we are looking for a candidate with the following qualifications and abilities:

• Strong administrative and organisational abilities.
• Confident communicator with excellent customer service skills.
• High attention to detail and accuracy.
• Ability to manage multiple priorities and respond quickly to changing needs.
• Competent in using order processing and CRM systems (training will be provided where necessary)