Warm Safe Homes Officer

Bury Council; Bury; On-site; GBP 21,000 - 29,000; Full time

Job summary

Bury Council invites applications for a Warm Safe Homes Officer within the Home Improvement Team. The role focuses on community engagement, promoting the Warm Homes Local Grant, and identifying eligible households for support to improve warmth, safety and health in homes.

The post involves outreach across the borough, collaboration with residents, contractors and health/social care partners, and may include delivering other energy efficiency schemes.

Qualifications

• Experience of community engagement and customer-facing services.
• Knowledge of housing, energy efficiency or grant-funded programmes is advantageous.
• Ability to manage a varied caseload and work to deadlines.

Responsibilities

• Lead outreach activities to promote the Warm Homes Local Grant.
• Identify eligible households and coordinate with partners to access assistance.
• Support delivery of energy efficiency grant schemes and related housing services.

Skills

Project management

Case management

Communication

Organisational skills

Job description

Team

About the role

We are looking for a proactive and enthusiastic Warm Safe Homes Officer to join Bury Council's Home Improvement Team. This is an exciting opportunity to make a tangible difference to residents' lives by helping people access funding, advice and practical support to live in warmer, safer and healthier homes.

Initially, the role will focus on community engagement and promotion of the Warm Homes Local Grant, raising awareness of the scheme and identifying eligible households through outreach activities, partnership working and targeted engagement within local communities. The successful candidate will play a key role in helping the Council deliver its commitments under externally funded energy efficiency programmes, ensuring residents are supported to access available assistance.

As workloads and service priorities evolve, the postholder will also support the wider work of the Home Improvement Team, including the delivery of other energy efficiency grant schemes, Disabled Facilities Grants and minor adaptations. This provides an excellent opportunity to develop a broad understanding of housing assistance services and contribute to improving outcomes for vulnerable residents.

Reporting to the Unit Manager (Home Improvement), you will work within a small, experienced and supportive team. While the post has no direct line management responsibility, it requires close collaboration with residents, contractors, occupational therapists, health and social care professionals, community organisations and other partner agencies.

Based at Knowsley Place, Bury, the role combines office working, home visits and community-based outreach across the borough. The ability to travel independently throughout Bury is therefore essential.

We are looking for someone who can work confidently on their own initiative, manage a varied caseload and balance multiple priorities effectively. The successful candidate will possess strong project management and case management skills, excellent communication and organisational abilities, and a genuine commitment to improving residents' quality of life. Experience of community engagement, customer-facing services, housing, energy efficiency, grant-funded programmes or supporting vulnerable households would be particularly advantageous.

This role would suit an individual who enjoys building relationships, solving problems, managing projects from initial enquiry through to completion, and delivering practical solutions that make a real difference to local communities.

Normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis.

About Bury

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.

In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

Please note we are unable to support with sponsorship at this time.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way.

Benefits of working for Bury Council

To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs

• We support employees to work with agility, where appropriate for the post and service requirements.


• We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.