Warehouse Team Leader - KPI-Driven, Safety-Focused Coach

GXO Logistics, Inc.; Portbury; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Retail discounts

25 days annual leave

Job summary

GXO Logistics, Inc. is seeking an inspirational Warehouse Team Leader for our Home Delivery Network operation in Portbury (BS20 7XE). You will lead a multi-customer depot, motivate a warehouse team, and drive performance across the shift to meet daily KPIs.

You will champion Health & Safety, promote a right first time culture, and work with Transport colleagues to optimise resources and customer service. Experience with WMS such as Manhattan and strong communication are essential.

Qualifications

• Proven experience leading warehouse teams in high-volume settings.
• Strong track record of achieving KPI targets and customer service excellence.
• Hands-on approach to safety compliance and process improvement.

Responsibilities

• Lead, motivate, and develop a warehouse team to deliver performance and engagement.
• Drive daily/weekly KPIs for productivity, quality, and service.
• Champion Health & Safety compliance and ensure adherence to procedures.
• Promote a right first time culture and continuous improvement across the operation.
• Collaborate with Transport teams to optimise resources and address performance matters.

Skills

Leadership

Team motivation

KPI management

Health & Safety compliance

Customer service

Tools

Manhattan WMS

Job description

GXO Logistics, Inc. is seeking an inspirational Warehouse Team Leader for our Home Delivery Network operation in Portbury (BS20 7XE). You will lead a multi-customer depot, motivate a warehouse team, and drive performance across the shift to meet daily KPIs.

You will champion Health & Safety, promote a right first time culture, and work with Transport colleagues to optimise resources and customer service. Experience with WMS such as Manhattan and strong communication are essential.