Warehouse Team Leader - Ecom

Careerlink; Branston; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Free parking

On-site parking

Store discount

Job summary

Careerlink in Burton on Trent is seeking a Team Leader for our Distribution Centre (Ecom). You will oversee daily warehouse operations across goods in, pick/pack, and goods out, delivering efficient service while keeping safety at the forefront.

Role requires leading rotating 6am-2pm and 2pm-10pm shifts, motivating staff, conducting briefings, and maintaining KPI performance. This is a full-time, permanent position with on-site parking and store discount.

Qualifications

• Experience leading warehouse teams on a distribution site.
• Experience with NAVISION WMS or similar system.
• Proven ability to manage shift patterns and rota planning.
• Strong focus on health and safety and continuous improvement.
• Hands-on leadership with proactive problem solving.

Responsibilities

• Lead day-to-day DC operations including goods in, pick/pack, despatch.
• Deliver daily team briefings on workload priorities and safety updates.
• Provide visible leadership, promote engagement and teamwork.
• Drive continuous improvement, safety, and customer service.
• Ensure accurate stock movements using NAVISION WMS.
• Monitor shift performance and take corrective action.

Skills

NAVISION WMS

Team leadership

Shift planning

Health & safety

People management

Operational problem solving

Handheld terminals

Tools

Handheld terminals

Job description

Pay: £27,341.00 per year

Team Leader - Distribution Centre (Ecom)

Location: Burton on Trent

Working Pattern: 5 days over 7, Shift patterns can be Sunday - Thursday and Monday - Friday - flexibility is essential - rotating shifts (6:00-14:00 / 14:00-22:00)

Purpose of the Role

The Team Leader plays a key role in supporting the operational teams within the Distribution Centre. Reporting to the First Line Manager and Operations Team Manager, you will ensure colleagues are motivated, engaged, and focused on delivering excellent customer service, maintaining high safety standards, and achieving operational efficiency.

Key Accountabilities

• Lead the day-to-day management of Distribution Centre operations, including Goods In, Pick/Pack, and Goods Out/Despatch
• Deliver daily team briefings to communicate workload priorities, safety updates, and business information
• Provide effective, visible leadership to warehouse colleagues, promoting engagement and teamwork
• Drive a culture of continuous improvement, health and safety, and customer service excellence
• Ensure all stock movements are accurately processed using the NAVISION Warehouse Management System (WMS)
• Ensure all tasks are completed safely, efficiently, and to schedule by appropriately trained colleagues
• Support site safety management by reporting, investigating, and following up on accidents and incidents
• Take responsibility for running the department during assigned shifts
• Work flexibly across rotating shift patterns (typically 6am-2pm and 2pm-10pm)
• Monitor and report on shift performance against agreed KPIs, taking corrective action where required
• Support absence management processes, including conducting Return to Work meetings and investigations
• Handle low-level conduct and disciplinary issues in line with company procedures, with guidance from the People Manager
• Resolve day-to-day operational and people-related issues raised by colleagues

Essential Skills, Experience & Behaviours

• Proven ability to identify and resolve operational issues at a 'shop floor' level
• Strong commitment to promoting health & safety and continuous improvement
• Experience using NAVISION WMS or a similar warehouse management system
• Hands-on experience with handheld terminals, picking, put-away, and stock counting activities
• Previous experience leading warehouse teams, including rota planning, holiday management, and performance monitoring
• Energetic, motivational, and empathetic leadership style
• Flexible and adaptable to varied tasks and shift patterns
• Strong understanding of safe working practices within a warehouse or distribution environment

Job Types: Full-time, Permanent

Benefits:

• Free parking
• On-site parking
• Store discount

Experience:

• Team Leader: 2 years (required)
• E-commerce: 1 year (required)

Work Location: In person