Warehouse Team Leader (4-Month Fixed-Term Contract)

Rhenus-High-Tech-Limited; Ashford; On-site; GBP 26,000 - 38,000; Full time

Job summary

Rhenus High Tech Ltd in the UK is seeking a proactive Warehouse Assistant Supervisor to support the Warehouse Supervisor in day-to-day operations, staff allocation, and performance monitoring.

You will organise space, ensure processes, supervise loading/unloading, handle stock control and RMA, maintain records, and drive safety, efficiency, and continuous improvements.

Qualifications

• Two years’ experience in a high value, high tech environment is essential.
• Excellent IT knowledge and warehouse systems knowledge.
• Commercially astute with direct customer service experience.
• Strong people management and team-working skills.
• Knowledge of Health and Safety legislation and audits.

Responsibilities

• Assist in managing day-to-day warehouse operations and allocate staff workloads.
• Organise warehouse areas to maximise space according to requirements.
• Maintain records for Goods In/Out, Quarantine and other processes.
• Supervise loading/unloading procedures and ensure correct fit for transit.
• Liaise with customers and internal teams; process RMAs.
• Support stock control: goods receipt, storage, retrieval, picking and transfers.
• Conduct regular stock checks, audits and safety inspections.
• Ensure housekeeping, security and cleanliness of the yard and building.

Skills

Warehouse supervision

Staff management

Customer service

IT & warehouse systems

Health & Safety

Tools

Counterbalance forklift

Reach truck forklift

Pallet truck

Job description

What You Can Expect :Rhenus High Tech Ltd is the UK’s leading logistics specialist, providing high quality solutions for its customers and are the chosen provider for many of the leading global manufacturers of Healthcare products. We pride ourselves in delivering exceptional levels of service and are looking for hardworking, enthusiastic and self-motivated people to join our expanding team.What You Bring:Summary:To assist and support the Warehouse Supervisor with the day-to-day planning and overall supervision of warehouse operations including the allocation of work to the warehouse staff.At times of absence or holiday (Team Leader) you will be required to supervise the whole warehouse operation.The duties you will be required to undertake may vary depending on the workload and shift you may be asked to work and will include (but not restricted to):Main Activities:Assist in managing the day-to-day operations of the warehouse, making the most efficient use of resources available, both staff and spaceOrganise the warehouse areas, making the best and most efficient use of space, taking into account customer, company and product requirementsEnsure that all procedures are followed and detailed records are kept, for Goods In, Goods Out, Quarantine and other processes.Ensure that all warehouse activities are closely supervised and managed and any issues immediately reported and escalatedLiaising with internal and external customers, in a professional and courteous mannerProcess customer (RMA’s) return merchandise authorisationsLoading & unloading procedures are followed.When loading vehicles ensure the load isCorrectFit for TransitNO evidence of damageAll equipment to assist the driver is availableConstantly review processes and systems and recommend improvements and changesEnsure that customers are invoiced for all chargeable warehouse activities on a monthly basisOrganise all activities & assign jobs accordingly for staffAssist in the managing of stock control: goods receipt, storage, retrieval and timely picking of goods, shipment loading & transferring, document recording and data entry into systemEnsure that cyclical, stock checks and weekly, monthly and annual checks/audits are undertaken and are accurateEnsure Warehouse and yard are clean and tidy at all timesInvestigate and report on any warehouse issues for damaged or missing stockImplement any corrective actions that come from investigations of issuesDevelop staff skills as required.Ensure that the workplace’s health and safety requirements are met and undertake quarterly audits and weekly inspections and safety toursTake responsibility for the security of the buildingMaintain housekeeping of warehouse and surrounding areaKey Skills and Experience:Two years’ experience in a high value, high tech environment is essential.Excellent IT knowledge and warehouse systems knowledge essentialCommercially astute with direct customer service experience of working closely with customers on a regular basis is essentialGood People management skillsGood team member who can also work on own initiativeA Flexible and can-do attitudeGood organisation and communication skillsKnowledge of Health and Safety legislationWarehouse Admin, stock control including perpetual stock checks and reportingCounterbalance, Reach Truck, Forklift Truck, Powered Pedestrian Truck and driving licences.