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London Ambulance Service NHS Trust is seeking a capable supervisor for the Supply & Distribution unit at Rainham. The role involves leading warehouse delivery and packing teams, creating rosters, and ensuring stock and delivery accuracy to frontline operations.
You will uphold Health & Safety standards, manage staff absence and training, and drive discipline and performance to meet KPIs while maintaining a positive work environment.
The Supply & Distribution department based at Rainham provides medical equipment and consumables to front-line operations. This role supports the Warehouse Manager and the Supply Chain Manager in running the distribution hub and warehouse, including line managing warehouse delivery operatives and medical consumable packing operatives. As the first-line manager for warehouse and delivery operatives, the post holder is responsible for line management duties such as welfare support, sickness management, rotas, training, and conducting disciplinary investigations/hearings. The post holder is responsible for fulfilling a supervisor/manager rota, including unsocial hours such as late shifts and weekends. The post holder needs to ensure systems are in place to enable the incoming delivery, storage, and distribution of equipment, consumables, linen, uniform and other supplies to front-line operations, Use staff supervision experience to ensure smooth daily LSU operations, meet performance metrics, comply with standards, and maintain a positive working environment for warehouse, delivery, and packing operatives. Provide day-to-day staffing, ensure all rota lines are covered, and promote high standards of discipline in delivering the required service. Ensuring all department records are maintained, including all mandatory workplace regulations such as Health & Safety and Fire Safety. Maintaining further records such as delivery schedules and stock inventory levels. Maintain staff records such as absence, training, driving licences, and DBS, in line with the Trust's standard KPIs. Evidence of the promotion of high standards of discipline in delivering the required service. Identify areas for improvement within the Logistics Support Unit and distribution environment and propose changes to inform service development and Trust policy.
Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.