Warehouse Systems & Operations Specialist

Dunelm; Stoke-on-Trent; On-site; GBP 26,000 - 34,000; Full time

Job summary

Dunelm’s Stoke Campus Distribution Centres are at the heart of our supply chain, ensuring products are available for customers in-store or for home delivery. As a Warehouse Operations & Systems User, you’ll support the safe, accurate and efficient movement of stock throughout the distribution centre.

Working closely with Goods-In, Inventory Control, Quality Assurance, Health & Safety, HR and Transport, you’ll help ensure warehouse systems and processes run smoothly while supporting the

Qualifications

• Experience in a warehouse, distribution or logistics environment.
• Strong understanding of warehouse management systems and processes.
• Analytical and problem-solving skills with ability to identify root causes.
• Excellent communication and collaboration across departments.
• Highly organised with attention to detail and prioritisation.

Responsibilities

• Support day-to-day operation of warehouse systems to ensure stock accuracy and efficiency.
• Monitor and maintain system data, identify issues and resolve with teams.
• Promote health, safety and compliance across the distribution centre.
• Collaborate with Goods-In, Inventory, Quality, Transport and Warehouse Operations.
• Ensure processes are followed and identify opportunities for improvement.
• Provide guidance on WMS processes and best practices.
• Investigate and resolve stock/system discrepancies to minimise disruption.
• Produce and analyse operational reports to support decisions.
• Communicate with stakeholders to support priorities and service objectives.
• Support projects and system developments across the site.

Skills

Warehouse experience

WMS systems

Data analysis

Excel

Cross-functional collaboration

Tools

Microsoft Office

Job description

Dunelm’s Stoke Campus Distribution Centres are at the heart of our supply chain, ensuring products are available for customers in-store or for home delivery. As a Warehouse Operations & Systems User, you’ll support the safe, accurate and efficient movement of stock throughout the distribution centre.

Working closely with Goods-In, Inventory Control, Quality Assurance, Health & Safety, HR and Transport, you’ll help ensure warehouse systems and processes run smoothly while supporting the