Warehouse Supervisor: Lead Operations & KPIs

DSV Road GmbH; Kettering; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Enhanced Annual Leave Entitlement

Salary Sacrifice Car Scheme

Salary Sacrifice Cycle Scheme

WeCare App

LifeWorks app

Life Insurance

Job summary

DSV is recruiting a Warehouse Supervisor for our Brackmills site in Northampton. You will lead a team of operators, drive KPI delivery and ensure health & safety standards while supporting daily operations and customer requirements.

Starting September 2026, you will manage workloads, monitor performance, and collaborate with management to meet targets, while providing first line support for customers and ensuring on-time, in-full deliveries.

Qualifications

• Proven management or supervisory experience within a Warehouse with the ability to motivate and supervise a team.
• Good communication skills.
• Excellent organisation skills and effective time management.
• Attention to detail.
• IT Literate in Microsoft Office.
• Problem solving.
• Understanding of CargoWrite is desired, however training can be given.

Responsibilities

• Supporting the Management Team with the day-to-day operation of the warehouse
• Responsible for a team of operators and ensuring an efficient warehouse operation in achieving business targets
• Provide line management to the team, coordinating their workloads, providing support to ensure that the team delivers.
• Monitoring any issues and ensuring production targets, KPIs, and quality standards are achieved
• Develop the team by focusing on individual performance and support requirements to achieve high standards, whilst fostering a culture of working safely.
• Day to day responsibility for the running of the contract in a customer service capacity.
• Meet the customer’s operational requirements.
• Ensure deliveries are made on time in full.
• First line support for customer and DSV to ensure that all issues are proactively handled
• Responsible for the completion/population of location KPI's
• Customer invoicing processes.

Skills

Management experience

Team motivation

Good communication

Organisation

Time management

Attention to detail

IT literacy

Problem solving

CargoWrite knowledge

Tools

CargoWrite

Job description

DSV is recruiting a Warehouse Supervisor for our Brackmills site in Northampton. You will lead a team of operators, drive KPI delivery and ensure health & safety standards while supporting daily operations and customer requirements.

Starting September 2026, you will manage workloads, monitor performance, and collaborate with management to meet targets, while providing first line support for customers and ensuring on-time, in-full deliveries.