Warehouse Shift Supervisor

iForce Limited; Stafford; On-site; GBP 36,000 - 37,000; Full time

Benefits offered by this job

Competitive basic salary

28 days holiday

Life assurance

Pension Scheme

Retail discounts

Job summary

iForce Stafford, part of Culina Group, is seeking a Warehouse Shift Supervisor to lead a busy shift in a fast-paced logistics operation. You will manage around 50 staff across multiple workstreams, drive health and safety, and ensure targets and SLA metrics are met while supporting the Shift Manager.

This permanent, full-time role offers competitive pay and benefits, with Monday to Friday rotating shifts. Experience in multi-client environments is desirable; adaptability and strong communication

Qualifications

• Experience of managing teams within a multi-client warehouse environment desirable.
• Process oriented with ability to deliver quality and cost improvements.
• People manager – leads by example and motivates a team.
• Adaptable & responsive to change – monitor workflow and move workforce accordingly.
• Computer literate and able to follow complex instructions.

Responsibilities

• Run a busy shift managing around 50 people across various workstreams.
• Oversee HR aspects including attendance, performance, and briefing the team.
• Provide training for new and existing staff to achieve high standards of quality and efficiency.
• Support the Shift Manager to ensure timely receipt, pallet build, put away and despatch of stock.
• Support the Shift Manager to achieve efficient receipt and pallet build of returned orders to maintain SLA targets.
• Ensure Health and Safety standards are maintained and stock integrity is preserved.
• Manage staffing levels to meet efficiency targets and develop team capabilities.

Skills

Team management

Multi-client warehouse

Continuous improvement

People management

Adaptable

Computer literacy

Job description

Company Description

iForce

Company Description

iForce (Part of Culina) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

We are now recruiting a Warehouse Shift Supervisors to join our Team at iForce Stafford on a Full time and permanent position.

Here you will be responsible for supervising operations, leading teams to deliver excellent performance, service, and operational standards in a fast-paced logistics environment.

Job Description

Shift Pattern: Monday-Friday rotating shift - 06:00am-14:00pm & 14:00pm-22:00pm.

Salary: £33,089.24 basic per annum + £3,308.92 shift allowance

Your job duties will include but not limited to the below.

• We are looking for a supervisor who can run a busy shift managing around 50 people across various workstreams.
• The products coming through the door are damaged items. It’s a fast-paced environment where they need to think on their feet.
• The candidate will be responsible for most HR aspects, attendance, managing performance, briefing the team, reacting to the dynamics of the operation and knowing where to position people to hit targets.
• Ideally this person will have been a supervisor/shift manager or a senior team leader.
• Provide training for new and existing Staff to achieve the highest standards of quality and efficiency.
• Supporting the Shift Manager to achieve timely and efficient receipt, pallet build, put away and despatch of stock.
• Supporting the Shift Manager to achieve efficient receipt and pallet build of returned customer orders to maintain SLA targets.
• Ensuring that Health and Safety standards are maintained.
• Ensuring optimum levels of stock integrity.
• Supporting the Shift Manager to ensure that staffing levels planned to meet required levels of efficiency.
• Develop and train all team members so that their contributions to the warehouse can be maximised and succession plan.
• Manage and motivate the shift team in order to ensure that productivity and service KPIs are achieved or exceeded.
• Monitor and control the work environment to ensure that it is operating to its optimum efficiency.
• Being personable to effectively communicate with drivers & operatives whilst finding solutions for potential challenge

Qualifications

• Experience of managing teams within a multi client warehouse environment desirable
• Process oriented – an appreciation for specific client requirements
• Delivery of quality and cost improvements through continuous improvement
• People manager – Leads by example, encourages team spirit and can motivate a team
• Adaptable & responsive to change – ability to monitor workflow and move workforce accordingly.
• Computer literate and able to follow complex instructions

Additional Information

What you get in return:

• Competitive basic salary
• 28 days holiday
• Life assurance
• Pension Scheme
• Retail discounts

This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team.