Warehouse Shift Supervisor

iForce Limited; Ellistown; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive basic salary

Competitive holidays

Life assurance

Pension scheme

Retail discounts

Job summary

iForce Limited is hiring a Warehouse Shift Supervisor for its Bardon site in Leicestershire. The role is full time, overseeing shift operations, coaching staff, and ensuring safety, accuracy, and timely fulfillment in a busy logistics environment.

You will manage inbound, storage, picking and dispatch activities, monitor KPIs, and deputise for the Warehouse Manager when needed. A tangible opportunity to lead and develop a team within a growing business.

Qualifications

• Attention to detail and accuracy in a fast-paced warehouse environment.
• Strong communication skills to lead and motivate a team.
• Ability to supervise shifts, manage KPIs and maintain safety standards.

Responsibilities

• Supervise and coordinate warehouse operations across assigned shifts to meet productivity targets.
• Lead, coach and motivate warehouse colleagues and Team Leaders to maintain high performance.
• Ensure health & safety standards are followed and inventory accuracy is maintained across two sites.

Skills

Attention to detail

Strong communication

Team supervision

Organisational skills

Problem solving

Health & Safety awareness

Tools

WMS

Microsoft Office

Job description

Company Description

iForce

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

We are now recruiting a Warehouse Shift Supervisors to join our Team at iForce Bardon, Leicestershire on a Full time and permanent position.

Here you will be responsible for supervising operations, leading teams to deliver excellent performance, service, and operational standards in a fast-paced logistics environment.

Job Description

Shift: Monday to Friday, rotational shifts, start times between 06:00 - 14:00 & 14:00 - 22:00, 37.5 hours per week

Your job duties will include but not limited to the following:

• Supervise and coordinate warehouse operations across assigned shifts, ensuring productivity, service, and quality targets are consistently achieved.
• Lead, coach, and motivate warehouse colleagues and Team Leaders, promoting a high-performance culture and driving engagement across the team.
• Maintaining high standards of people compliance through proactive team management, employee accountability, and disciplinary case management.
• Plan daily shift briefings, communicating business updates, operational priorities, safety messages, and performance expectations.
• Monitor and manage shift KPIs, taking corrective action where required to ensure departmental objectives are met.
• Ensure full compliance with Health & Safety, hygiene, and company policies, promoting safe working practices at all times.
• Oversee stock control activities, including cycle counts, inventory checks, and stock validation processes to maintain high levels of inventory accuracy across two sites.
• Investigate and resolve stock discrepancies, damages, and inventory variances, implementing corrective and preventative actions where necessary.
• Coordinate labour resources effectively to meet changing operational demands while maintaining efficiency and service levels.
• Support the training, development, and performance management of team members, identifying opportunities to improve capability and succession planning.
• Ensure Warehouse Management System (WMS) transactions are completed accurately and inventory records remain up to date.
• Monitor workflow across inbound, storage, replenishment, picking, and dispatch functions to ensure service level agreements are achieved.
• Conduct regular operational audits and warehouse inspections to maintain compliance, accuracy, and operational standards.
• Drive continuous improvement initiatives to enhance productivity, reduce errors, and improve overall warehouse performance.
• Manage escalations and operational issues during the shift, liaising with other departments to minimise disruption to customer service.
• Maintain high standards of housekeeping and organisation throughout the warehouse, ensuring a safe and efficient working environment.
• Deputise for the Warehouse Manager when required, providing operational leadership and decision-making support.

Qualifications

• Attention to detail.
• Strong WMS and Microsoft Office skills.
• Good communication skills.
• Strong organisational skills.
• Able to work in a fast-paced environment.
• Experience achieving operational targets and KPIs.
• Good verbal and numerical reasoning skills.
• Conscientious and reliable.
• Team supervision and people management skills.
• Ability to lead shift operations effectively.
• Strong problem-solving skills.
• Commitment to health and safety standards.

Additional Information

What you get in return:

• Competitive basic salary
• Competitive holidays
• Life assurance
• Pension Scheme
• Retail discounts

This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team.