Warehouse Shift Supervisor

Iforce; East Langton; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Competitive basic salary

Competitive holidays

Life assurance

Pension Scheme

Retail discounts

Job summary

Iforces is seeking a Warehouse Supervisor to lead and coordinate operations across two sites on a rotating shift pattern (06:00-14:00 and 14:00-22:00). The role focuses on achieving productivity, service, and quality targets while developing a high-performance team.

You will manage stock control, supervise staff, and drive continuous improvement with a strong emphasis on health and safety and compliance with policies. This is a full-time on-site position offering a competitive package.

Qualifications

• Attention to detail and accuracy in a fast-paced environment.
• Strong WMS and Microsoft Office skills essential.
• Good communication and organisational abilities.
• Experience supervising teams and driving KPIs.
• Ability to lead shift operations and resolve issues quickly.
• Commitment to health and safety standards.

Responsibilities

• Supervise and coordinate warehouse operations across shifts.
• Lead, coach and motivate warehouse colleagues and Team Leaders.
• Maintain high standards of people compliance and accountability.
• Plan daily shift briefings and communicate priorities.
• Monitor KPIs and take corrective actions as needed.
• Ensure Health & Safety, hygiene and company policies.
• Oversee stock control, cycle counts and inventory accuracy at two sites.
• Investigate stock discrepancies and implement corrective actions.
• Coordinate labour resources to meet demand while maintaining service levels.
• Support training and performance development of team members.
• Ensure WMS transactions are accurate and inventory records stay updated.
• Monitor inbound, storage, replenishment, picking and dispatch workflows.
• Conduct audits and inspections to maintain standards.
• Drive continuous improvement to boost productivity and reduce errors.
• Manage escalations and liaise with other departments to minimise disruption.

Skills

WMS

MS Office

Communication

Organisational Skills

Team Leadership

Attention to detail

Problem solving

Job description

Job Description

Shift: Monday to Friday, rotational shifts, start times between 06:00-14:00 & 14:00-22:00, 37.5 hours per week

Your job duties will include but not limited to the following:

• Supervise and coordinate warehouse operations across assigned shifts, ensuring productivity, service, and quality targets are consistently achieved.
• Lead, coach, and motivate warehouse colleagues and Team Leaders, promoting a high-performance culture and driving engagement across the team.
• Maintaining high standards of people compliance through proactive team management, employee accountability, and disciplinary case management.
• Plan daily shift briefings, communicating business updates, operational priorities, safety messages, and performance expectations.
• Monitor and manage shift KPIs, taking corrective action where required to ensure departmental objectives are met.
• Ensure full compliance with Health & Safety, hygiene, and company policies, promoting safe working practices at all times.
• Oversee stock control activities, including cycle counts, inventory checks, and stock validation processes to maintain high levels of inventory accuracy across two sites.
• Investigate and resolve stock discrepancies, damages, and inventory variances, implementing corrective and preventative actions where necessary.
• Coordinate labour resources effectively to meet changing operational demands while maintaining efficiency and service levels.
• Support the training, development, and performance management of team members, identifying opportunities to improve capability and succession planning.
• Ensure Warehouse Management System (WMS) transactions are completed accurately and inventory records remain up to date.
• Monitor workflow across inbound, storage, replenishment, picking, and dispatch functions to ensure service level agreements are achieved.
• Conduct regular operational audits and warehouse inspections to maintain compliance, accuracy, and operational standards.
• Drive continuous improvement initiatives to enhance productivity, reduce errors, and improve overall warehouse performance.
• Manage escalations and operational issues during the shift, liaising with other departments to minimise disruption to customer service.
• Maintain high standards of housekeeping and organisation throughout the warehouse, ensuring a safe and efficient working environment.
• Deputise for the Warehouse Manager when required, providing operational leadership and decision-making support.

Qualifications

• Attention to detail.
• Strong WMS and Microsoft Office skills.
• Good communication skills.
• Strong organisational skills.
• Able to work in a fast-paced environment.
• Experience achieving operational targets and KPIs.
• Good verbal and numerical reasoning skills.
• Conscientious and reliable.
• Team supervision and people management skills.
• Ability to lead shift operations effectively.
• Strong problem-solving skills.
• Commitment to health and safety standards.

Additional Information

What you get in return:

• Competitive basic salary
• Competitive holidays
• Life assurance
• Pension Scheme
• Retail discounts

This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team.