Warehouse Shift Manager

Great Bear; Northampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

Great Bear seeks a Warehouse Shift Manager to oversee warehouse operations, ensuring safety and efficiency. Key responsibilities include managing a large team, maintaining compliance with standards, and providing performance feedback. The ideal candidate will have significant warehouse experience and strong interpersonal skills.

Benefits

Annual leave of 33 days including bank holidays

Performance-based bonus scheme

Private medical cover via Bupa

Retirement pension scheme

Life assurance of 4x salary

Employee Assistance Programme

Eye care vouchers and discounts

Recognition programs and employee discounts

Qualifications

• Experience motivating large teams in a warehouse environment.
• Ability to work under pressure and meet deadlines.
• Strong interpersonal skills and proficiency in communication.

Responsibilities

• Manage shift team productivity and service KPIs.
• Ensure compliance with health, safety, and hygiene standards.
• Conduct performance feedback and team training.

Skills

Motivation

Communication

Attention to Detail

Education

Experience in warehouse operations

Tools

MS Word

Excel

Outlook

WMS systems

Job description

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The Warehouse Shift Manager will contribute to the success of the site by supporting the Operations Manager in the day-to-day running of the warehouse. The role involves ensuring all aspects of Health & Safety within the Warehouse are maintained and that products are picked and dispatched to the highest standard to meet contractual KPIs.

Working hours: Monday to Friday, 14:00-22:00

Key Duties of a Warehouse Shift Manager:

• Manage and motivate the shift team to ensure productivity and service KPIs are achieved or exceeded.
• Uphold high standards of health, safety, and hygiene, ensuring compliance with legislative and quality requirements, and proper documentation.
• Maintain high levels of Quality and compliance, ensuring the site operates to the required audit standards.
• Deliver communication briefings to keep all shifts informed of company and local issues, encouraging input and involvement from employees.
• Manage Goods Inwards to ensure quick receipt of goods without damage, ensuring stock availability.
• Develop team members to maximize their contributions and facilitate succession planning.
• Conduct disciplinary and grievance interviews in line with company procedures.
• Monitor and control sickness absence and conduct effective return-to-work interviews.
• Oversee time and attendance systems.
• Provide regular feedback on team and individual performance, including behavioral issues and areas for development.
• Plan manpower needs, including overtime and agency workers, for efficient shift operation.
• Enforce and adhere to all company policies and procedures.
• Manage training for teams, ensuring health & safety representation on shift (e.g., First Aiders, Fire Marshalls).
• Support management with ad-hoc duties within the warehouse.

Qualifications:

• Experience in a similar warehouse operations role.
• Proven ability to motivate and manage large teams.
• Strong interpersonal and communication skills, with the capacity to network with suppliers and customers.
• Ability to work efficiently under pressure and meet deadlines.
• Proficient in MS Word, Excel, and Outlook; knowledge of WMS systems is advantageous.
• Experience in packing or e-commerce operations is a plus.
• High attention to detail and excellent verbal and written communication skills.

Additional Information:

We are committed to creating an inclusive and diverse workplace, supporting employee development and recognizing success. Our benefits include:

• Annual leave of 33 days including bank holidays
• Performance-based bonus scheme
• Private medical cover via Bupa
• Retirement pension scheme with 5% employee and 8% employer contribution
• Life assurance of 4x salary
• Employee Assistance Programme for confidential support
• Eye care vouchers and discounts
• Recognition programs and employee discounts

If you meet the requirements and are ready for your next career step, apply now and join our #WinningTeam.