Warehouse Sales Assistant

IKEA; Manchester; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

15% IKEA discount

Life Assurance

Given Day

Healthy meals option

Job summary

IKEA Warrington is seeking a Warehouse Sales Assistant to join our Fulfilment team. You’ll focus on the customer experience, keep products available, prepare high‑volume orders, and maintain a safe, organised warehouse.

This role involves handling stock with handheld devices, supporting the picking team, serving customers in-store, and following IKEA health and safety rules. The position starts early December with varied shifts, 24 or 16 hours per week, and includes a 15% discount and other

Qualifications

• Comfortable using computers and handheld devices to check stock and answer customer questions.
• Proactive, shows initiative to complete tasks efficiently.
• Adaptable mindset, able to switch between tasks and meet tight timeframes.
• Work with guidance from your manager to achieve set goals.

Responsibilities

• Prioritise customer experience and maintain stock availability while keeping the sales area tidy.
• Support the picking team when required.
• Serve customers using the handheld device and help with in‑store inquiries.
• Ensure systems show accurate stock levels at all times.
• Follow health, safety and security rules within your area.
• Contribute to efficient daily fulfilment operations and safe manual handling.

Skills

Stock checking

Customer service

Initiative

Adaptability

Teamwork

Tools

Handheld devices

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\"

\"A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.\"

IKEA Warrington are looking to welcome a Warehouse Sales Assistant to join our hardworking Fulfilment team. At IKEA, you’ll put the customer experience at the heart of everything—keeping products available, preparing high‑volume orders, maintaining a safe and organised warehouse, and ensuring every customer receives their items smoothly and efficiently. Due to health & safety for this position you must be 18 years of age or older.

WHAT WE OFFER

• The Start Date of employment will be: 2nd of December 2026


• Hourly rate of £13.45 per hour.


• 24 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.


• 16 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.


• Working hours are between 8am to 10:30pm


• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co‑workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on high-street retailers.


• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.


• Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you


• Free healthy meal option, salad bar, fruit, and hot/cold drinks

...as well so much more!

WHAT YOU'LL NEED TO HAVE

• You are comfortable using computers and handheld devices to support with the checking of stock and to answer customer questions.


• You proactively look for tasks to be done and use your initiative to complete them in an efficient and effective manner.


• You have an adaptable mindset allowing you to switch between different tasks/areas and work within tight time frames.


• You work with guidance from your manager to achieve set goals in agreed timeframes using standard ways of working.

WHAT YOU'LL BE DOING DAY TO DAY

• Your priority is the customer experience, focusing on enhancing sales and ensuring stock availability while maintaining an organised, tidy shopping environment and preparing for the next day's deliveries.


• You will support the picking team when required.


• You will meet the customer when they are shopping in the warehouse and support sales by serving the customer using the hand held device.


• You will work with our internal systems to ensure that customers have accurate and full stock availability at all times.


• Ensure products are always available by accurately and promptly completing tasks in the warehouse.


• Commit to all IKEA health, safety and security rules and requirements within your area and actively help colleagues to prevent any incidents involving co-workers, customers, equipment, building and IKEA products.


• Contribute to optimized daily fulfilment operations by working in a lean, simple, and cost-conscious way, applying, and sharing good examples.


• Manual handling, ensuring all safety protocols and regulations are followed, moving goods up to 59kg and working with the use of pump trucks.


• Working with or around heavy machinery, such as, Forklift trucks, counterbalance, pump trucks, to safely and efficiently transport heavy goods within the warehouse.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.