Warehouse Resource Manager

Europa Worldwide Group; Corby; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Free car parking

25 days annual leave

Enhanced maternity, paternity, andadop

Benefits portal

Employee wellbeing programme

Referral bonus

Work-life balance

Long service awards

Job summary

Europa Worldwide Group seeks an experienced Warehouse Resource Manager to lead site-wide labour planning and drive workforce efficiency. You will work with operational leaders to ensure resources meet demand, reduce agency reliance and maintain compliant labour practices in a fast-paced warehouse environment.

You will develop robust labour plans, analyse forecasts, optimise permanent staff deployment and coordinate shift patterns to ensure coverage and service levels.

Qualifications

• Must have proven experience in labour planning and workforce optimisation within a fast-paced warehouse/logistics environment.
• Ability to create and manage strategic workforce plans responding to changing volumes and peaks.
• Strong analytical skills to interpret data and guide resource decisions.
• Experience reducing agency reliance and improving workforce flexibility.
• Knowledge of employment legislation, compliance and governance requirements.

Responsibilities

• Create and manage robust labour plans for 3PL warehouse operations and seasonal peaks.
• Analyse forecasts and customer volumes to predict staffing requirements and maintain service levels.
• Optimise deployment of permanent staff to reduce overtime and agency labour.
• Coordinate shift patterns, annual leave and contingency plans for full coverage.
• Identify skills gaps and work with leaders to build cross-training plans.
• Manage relationships with agency suppliers, monitor spends and quality.
• Track staffing, costs, attendance and productivity; report trends and improvements.
• Ensure plans and practices comply with employment law and health and safety policies.

Skills

Labour planning

Workforce optimisation

Analytical skills

Change management

Stakeholder engagement

Job description

Europa Worldwide Group is an ambitious and independently owned logistics business. We operate across three divisions – Europa Road, Europa Air & Sea, and Europa Warehouse – and our continued success has earned us a place in The Sunday Times Top Track 250 for three consecutive years.

With 15 sales offices across the UK and Ireland, plus a strong and expanding international footprint in Europe, and countries such as, Hong Kong, China, India, and Dubai, we’re investing heavily in our people, our infrastructure, and our future.

If you’re looking to be part of a forward-thinking organisation where your contribution genuinely makes an impact, Europa is a place where you can grow and thrive.

We are looking for

We are looking for an experienced, commercially focused Warehouse Resource Manager to lead site-wide labour planning. Working closely with operational leaders, you will ensure resources meet business demands, improve workforce flexibility, reduce agency reliance and maintain compliant labour practices. This is an opportunity to make a visible impact in a fast-paced warehouse operation.

What you will be doing:

• Create, develop and manage robust labour plans that support day-to-day 3PL warehouse operations, seasonal peaks and the site’s longer-term growth objectives.
• Analyse operational forecasts and customer volumes to accurately predict staffing requirements, ensuring the right resources are available to meet demand and maintain service levels.
• Optimise the deployment of the permanent workforce to improve efficiency, control labour costs and reduce reliance on overtime and temporary agency labour.
• Coordinate shift patterns, annual leave and contingency resource plans to maintain full operational coverage and respond effectively to unexpected changes in demand.
• Identify current and future skills gaps, working with operational leaders to develop cross-training and upskilling plans that build a more flexible, capable workforce.
• Build and manage effective relationships with agency suppliers, monitoring spends, service delivery, worker quality and compliance against agreed standards.
• Track and report on staffing levels, labour costs, attendance and productivity across all operational areas, using data to identify trends and recommend improvements.
• Ensure all workforce plans and labour practices remain compliant with employment legislation, company policies and health and safety requirements.

Our Ideal Person:

• Strong experience in labour planning and workforce optimisation within a fast-paced warehouse, logistics or operational environment, with the ability to balance service requirements, productivity and labour costs.
• Proven ability to create, implement and manage strategic workforce plans that respond to changing operational volumes, seasonal peaks and longer-term business growth.
• Excellent analytical and problem-solving skills, with the confidence to interpret workforce data, identify trends and turn insight into practical resource-planning decisions.
• Demonstrable experience of reducing agency dependency, controlling labour spend and improving workforce flexibility through effective deployment, cross-training and resource planning.
• A sound understanding of employment legislation, workforce compliance and governance requirements, with the ability to ensure labour practices meet company and regulatory standards.
• A confident and influential approach, with the ability to engage operational leaders, lead change and embed continuous improvements across teams and working practices.

What can we offer in return?

• Competitive salary depending on experience.
• Convenient Onsite Amenities: Free car parking
• Generous Time Off: Benefit from 25 days of annual leave.
• Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay.
• Benefits portal: where you access a wide range of exclusive discounts, company benefits, wellbeing resources and much more.
• Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness.
• Referral Rewards: Generous referral bonus when you refer a friend to work with us!
• Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance.
• Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards

Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note that an offer of employment is subject to the completion of a satisfactory pre-employment checks