Warehouse Process and Compliance Manager

Gist Limited; Basingstoke; Hybrid; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Staff discount

Annual leave

Healthcare discount plan

Bonus scheme

Pension

App discounts

Wellbeing support

Training schemes

Cycle to work

Job summary

Gist is seeking a Warehouse Process and Compliance Manager to lead standardisation and compliance across the network. You will drive operational excellence through process optimisation and scalable improvements for warehouse operations.

The role requires developing SOPs, governing documentation, and maintaining the IMS across sites, with travel across the UK. Ideal candidates will have experience in operational excellence, knowledge of SOP development and ISO-aligned systems, and be proficient

Qualifications

• Experience in operational excellence or continuous improvement within FMCG/3PL/warehousing.
• Strong knowledge of SOP development, document control and workflow mapping.
• Proficiency with Lean Six Sigma, Kaizen or similar methodologies.

Responsibilities

• Develop, write and maintain all warehouse SOPs for consistency.
• Manage SOP governance, version control, approvals, audits and lifecycle.
• Design and implement centralised SOP and training record software.
• Maintain and enhance the Integrated Management System (IMS).
• Define processes for MHE telematics in operations.

Skills

Operational excellence

Business process excellence

Continuous improvement

Lean Six Sigma

Kaizen

Tools

Integrated Management System (IMS)

Job description

Warehouse Process and Compliance Manager - (OEM26.1)

Warehouse Process and Compliance Manager

Location

Job Description

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

The Opportunity

Our Solutions and Optimisation team have an exciting and newly created opportunity for an experienced Warehouse Process and Compliance Manager where you will lead the development of the “One Gist Way” driving warehouse standardisation, creating consistent operating procedures and enhancing compliance systems across the Network.

This pivotal role will see you delivering operational excellence through process optimisation and drive scalable improvements that shape the future of our warehouse operations.

What you'll be doing

Reporting directly into the Head of Warehouse Design and Compliance you will be our operational and process excellence expert where you will:

• Develop, write and maintain all warehouse standard operating procedures (SOPs) to ensure consistency across our operations.
• Manage the SOP governance process, including version control, approvals, audits and document lifecycle.
• Design and implement centralised SOP and training record software, ensuring consistency and accuracy.
• Manage, maintain and enhance the Integrated Management System (IMS) in alignment with applicable standards.
• Define processes for manual handling equipment (MHE) telematics for operations.
• Plan, coordinate and support internal and external audits related to SOPs, MHE and IMS.
• Facilitate continuous improvement workshops and root cause analysis sessions with operational teams.
• Define and improve the efficiency of processes through time and motion studies.
• Support the Head of Warehouse Design and Compliance with any additional projects as required.

This role requires flexibility on working location as travel is required across the UK (and possibly Ireland) therefore we are flexible location however your base location will be your closest site working in line with our hybrid working policy.

What we're looking for

To be successful in your application you will already be operating in an operational excellence, business process excellence or continuous improvement role specifically focused on improving warehousing processes and compliance, ideally within a fast-paced FMCG, 3PL or warehousing operation. You will have strong knowledge of standard operating procedure development, document control and workflow mapping. You will be familiar with MHE programs, safety standards and compliance expectations and proven experience of managing and maintain integrated management systems aligned to ISO or similar standards.

It goes without saying that you will be an excellent communicator, influencer and problem solver, knowledgeable in workflow mapping and time study and capable of leading cross functional initiatives. You will be proficient in Lean Six Sigma, Kaizen or similar operational improvement methodologies with a passion for uniformed processes and improvements.

Salary: Up to £65,000 per annum, Car Allowance and Private Medical
Working hours: 37.5 hours per week, working Monday to Friday, 9am to 5pm

What’s in it for you?

As well as a competitive salary, you'll benefit from:

• 20% M&S discount on most things from furniture, fashion and food
• 25 days’ annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Why Gist?

When you join Gist, you're joining a business that plays a critical role within the M&S Group.

You'll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you're leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference.

Our commitment to inclusion

At Gist, we believe our differences make us stronger.

We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.