Warehouse Operative (Team Leader) - based in a prison

Deutsche Post; Tetford; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Free parking

Blue Light Card

12-week induction programme

Free confidential 24/7 GP service

Hundreds of retail and lifestyle-discs

Job summary

DHL Supply Chain is recruiting for a full-time Warehouse Supervisor based inside HMP Wayland, Norfolk. The role involves managing prisoners, overseeing shift patterns, ensuring Health & Safety compliance, and delivering efficient canteen service operations within the prison environment.

We welcome applicants with leadership experience, good communication skills, and the ability to work under security vetting. The position offers a structured induction and generous benefits.

Qualifications

• A strong candidate will demonstrate leadership and team supervision abilities.
• Ability to communicate clearly and calmly in challenging situations.

Responsibilities

• Assisting the Warehouse Manager with the day-to-day running of the warehouse operation (on-site at the prison)
• Line management of the Warehouse Team Leaders and supervision of the prisoners at work
• Ensuring compliance with Health & Safety and prison rules and regulations
• Staff training and inductions
• Meeting and exceeding operational targets

Job description

Pay Rate: £27,501.32
Grade: RCS O
Contract Type: Permanent (Full-Time), 40 hours per week,
Shift patterns: Monday to Friday (includes working UK bank holidays). Monday: 07:00-16:45, Tuesday to Thursday: 08:00-16:45, Friday: 08:00-14:45
Location: HMP Wayland, Norfolk, IP25 6RL

PLEASE NOTE: This role is based inside a prison and involves working alongside serving offenders. You will be required to pass enhanced security vetting as part of the recruitment process.

This isn't a standard warehouse role. At DHL Supply Chain, we run warehouse operations inside prisons supporting the HMPPS Canteen Service. This service allows offenders to use their own money to buy approved items such as food, toiletries and everyday essentials - with our teams responsible for picking, packing and distributing these orders within the prison.

A TYPICAL DAY MAY INVOLVE

• Assisting the Warehouse Manager with the day-to-day running of the warehouse operation (based on-site at the prison)
• Line management of the Warehouse Team Leaders and overall supervision of the prisoners whilst they are at work
• Ensuring compliance to Health & Safety as well as prison rules and regulations
• Staff training and inductions
• Meeting and exceeding operational targets

THIS ROLE WOULD SUIT PEOPLE WHO

We are open to applicants from all backgrounds. Experience isn't everything — what matters most is your attitude, communication, and how you deal with people.

• Comfortable working inside a prison, alongside offenders
• Previous experience leading, managing or supervising a team
• Able to communicate clearly and deal with people, including in challenging situations
• Have 3 years UK address history (required for security clearance)
• IT literate to enable accurate and timely reporting
• Interested in doing a job that can make a real difference

WHY JOIN US?

• Free parking
• Eligibility to apply for a Blue Light Card (discounts across retail, travel and more)
• 12-week induction programme to get you up to speed
• Free confidential 24/7 GP service

• Hundreds of retail and lifestyle discounts
• Generous pension scheme (up to 8% employer contribution)
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

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