Warehouse Operations Manager

Culina Group; Sheffield; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Annual leave 25 days + bank holidays

Bonus scheme

Private medical cover

Pension scheme 5% employee / 8% ER

Life assurance 4x salary

Employee Assistance Programme

Eye care vouchers

Recognition program

Retail discounts platform

Job summary

Great Bear, part of the Culina Group, is seeking an experienced warehouse operations lead to manage the pick and consolidation teams and ensure KPI delivery. You will work with the site management team to maintain service levels and support continuous improvement initiatives.

In this role you will proactively manage performance, train in equipment use, uphold H&S and quality standards, and contribute to financial reporting and customer meetings.

Qualifications

• Operational management experience within a FMCG warehouse environment.
• People management experience, including direct and indirect reports.
• Warehouse health & safety legislation incl. incident investigation and root cause analysis.
• Consolidation and loading operations in FMCG industry.
• Understanding of WMS systems with the ability to interrogate the information.
• Excellent knowledge of MS Office – Word, Excel, PowerPoint.
• Customer relationship management.
• Budget and productivity management.
• Operational management experience within a temperature-controlled warehouse environment.
• Working within a quality system framework BRC/ISO.
• Management of budgets.

Responsibilities

• Overseeing management of the warehouse pick and operation functions, ensuring SLA's and KPI's are met and costs are controlled.
• Effective performance management of the team to ensure targets are met and productivity is maximised.
• Collaborate with site management to maintain service levels and resolve issues promptly.
• Manage people and resolve team issues in line with policy, promoting a positive work culture.
• Train staff in equipment operation and maintain records for MHE usage.
• Support claims by leading investigations and ensuring swift closure.
• Monitor productivity and activity against budgeted labour costs.
• Ensure H&S procedures are followed for employees, visitors and contractors.
• Participate in on/off site meetings with customers to meet business requirements.
• Ensure compliance with BRC/ISO and internal quality standards.
• Complete daily handover reports and warehouse management reports.
• Produce/analyze feedback on daily/weekly/monthly performance and finance reports; suggest improvements.
• Identify, promote, support and implement continuous improvement programs.
• Oversee implementation of new business aligned with customer requirements.

Skills

People management

Budget and productivity management

Customer relationship management

Operational leadership

Health & safety compliance

Tools

WMS systems

MS Office

Job description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

To manage the warehouse and operations pick team to ensure successful delivery of KPI’s and business requirements. Working with the site management team to help ensure effective systems are in place to maintain optimum service levels.

To take a proactive approach to managing performance of the pick and consolidation areas, and the people, identifying areas of development and supporting in line with succession & development plans.

Working hoursMonday - Friday08:00 - 16:00

KEY ACCOUNTABILITIES

• Overseeing management of the warehouse pick and operation functions, ensuring SLA’s and KPI’s are met and costs are controlled.
• Effective performance management of team to ensure that targets are met and to ensure that the warehouse operational team are motivated and have the relevant skills, knowledge and attitude to contribute effectively to maximise accuracy and productivity.
• Working closely with site management team to ensure that any issues are dealt with efficiently and service levels are maintained.
• Management of people, ensuring that team issues are resolved effectively, and decisions are consistent and in line with Company policy promoting a positive work culture.
• Overall responsibility for training for use of equipment of MHE and operating equipment for all employees and record keeping.
• Supporting the claims process by leading investigations and ensuring processes are followed quickly and efficiently until closure.
• Ensuring productivity and activity is measured in line with budgetary labour costs.
• Responsible for ensuring that H&S procedures are adhered to at all times including visitors and contractors.
• Playing a major role in on and off site meetings with internal and external customers to ensure business requirements are met.
• Responsibility for BRC requirements / internal quality standards of the site and ensure the operation adheres to the demands of this.
• Ensuring that daily handover reports and warehouse management reports are completed.
• Producing, analysing and providing feedback on daily, weekly and monthly reports relating to performance and finance suggesting improvements when necessary.
• Responsibility to identify, promote, support and implement continuous improvement programs
• Overseeing the implementation of new business in line with customer requirements.

Qualifications

• Operational management experience within a FMCG warehouse environment
• People management experience, including direct and indirect reports
• Warehouse health & safety legislation, including accident and incident investigation and root cause analysis
• Consolidation and loading operations in FMCG Industry
• Understanding of WMS systems with the ability to interrogate the information
• Excellent knowledge of MS Office – Word, Excel, Powerpoint
• Customer relationship management
• Budget and productivity management
• Operational management experience within a temperature-controlled warehouse environment
• Working within a quality system framework BRC/ISO
• Management of budgets

Additional Information

As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave– Competitive holiday entitlement of 25 daysplus the bank holidays.
• CompanyBonus– We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme.
• Private Medical Cover– This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa.
• Pension scheme –we want colleagues to enjoy a comfortable retirements so we offer agreat contribution of 5% employee and 8% employer.
• Life Assurance- 4x your annual salary.
• Wellness –Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers –We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition –We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts- via our benefit platform you will have access to over 50 retailer discounts for everyday savings!