Shift Manager

SmartRecruiters, Inc.; Harworth; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Annual Leave 25+ days

Company Bonus

Private Medical Cover

Pension scheme

Life Assurance

Employee Wellness

Eye Care Vouchers

Rewards & Recognition

Employee Discounts

Job summary

Great Bear, part of the Culina Group, is seeking a Transport Supervisor to lead 24/7 operations at our site. You will manage Transport Supervisors and support the Transport Manager, ensuring costs align with budget and forecasts while maintaining service levels.

The role is 40 hours per week, Monday to Friday nights 22:00–06:00. You will plan resources, manage driver rosters, monitor Kronos clocking, and drive continuous improvement and a safe working environment.

Qualifications

• Previous supervisory experience within a busy transport environment.
• Good commercial knowledge of transport operations including closed book/shared user environment.
• Planning and organising skills with a high level of numeracy.
• Leadership and motivational qualities with ability to develop a team.
• Excellent verbal and written communication at all levels.
• National and International CPC qualification is desirable.
• Attend Culina group training courses to gain knowledge and experience.

Responsibilities

• Manage the Depot Transport staff to execute Traffic plans to enable delivery of products to customers within service levels.
• Reduce non contract maintenance and damage spends through vehicle passport monitoring.
• Ensure fleet is on the road and declared to enable Planning Team to plan resources.
• Plan core drivers and shift patterns, including agency drivers, daily and weekly.
• Manage holiday allocations to ensure sufficient resource for customer requirements.
• Motivate and develop the team through engagement, training and development plans.
• Ensure staff are trained and have correct equipment.
• Manage incidents/accidents with investigations and the EOA system.
• Monitor and approve drivers clocking on/off via Kronos.
• Ensure compliance with regulations and site procedures.
• Arrange annual MOTs and service intervals with paperwork.
• Attend Monthly Customer review meetings in the absence of the Transport Manager.
• Support service improvements with customers and other areas of the business.
• Generate ideas for staff and operational changes to drive improvement.
• Maintain a secure and safe environment for staff.
• Conduct monthly site audits ensuring processes follow Culina Group policy.

Skills

Supervisory experience

Planning & numeracy

Negotiation skills

Leadership

Communication skills

Team motivation

Change management

Customer service orientation

Problem solving

Education

CPC qualification

Tools

Kronos

Job description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

Responsible for the 24/7 Transport operations, managing the Transport Supervisors and supporting the Transport Manager in ensuring that costs are controlled in line with budget / forecast expectations.

Working hours: 40 hours per week Monday - Friday (nights) with shifts22:00 - 06:00

KEY ACCOUNTABILITIES

Manage the Depot Transport staff to execute Traffic plans to enable delivery of products to customers within agreed service levels

• Reduce non contract maintenance and damage spends through the use of vehicle passports, monitoring of defects being raised.

Ensure that all available fleet is on the road and declared to enable the Planning Team to plan the resource

Manage the resourcing for the site through effective planning of both core drivers and shift patterns through to daily and weekly resourcing of agency drivers

Manage holiday allocations of drivers ensuring there is enough resource to meet with customer requirements

Motivate and develop the team through engagement, training and personal development plans

Ensure all staff are fully trained and have the correct equipment

Manage any incidents and accidents and follow the process through investigations and the EOA system

Be responsible for Kronos monitoring and approving drivers clocking on and off shift

Ensure that the Transport team and drivers comply with all relevant regulations and site procedures

Ensure annual MOTs and service intervals on all fleet equipment are carried out on time and the relevant paperwork is obtained

Attend Monthly Customer review meetings in the absence of the Transport Manager

Support implementation of service improvements in conjunction with customers and other areas of the business

Generate and implement ideas with regards to staff and operational changes, which will help drive continuous improvement

Ensure a secure and safe environment for staff, both in your department and across the wider business

Manage and carry out monthly site audit ensuring that all processes are being followed in line with Culina Group policy

Qualifications

Experience, Behavioural & Technical Skills

• Previous supervisory experience within a busy transport environment

Good commercial knowledge of transport operations including experience of operating in a closed book, shared user environment

Previous supervisory experience within a busy transport environment

Planning and organising skills with a high level of numeracy

Excellent negotiating skills with the ability to influence and steer

Leadership and motivational qualities and proven experience of building a team

An effective communicator at all levels, good verbal and written skills

Personal motivation and confidence resulting in a positive impact

Genuine team player, a firm and confident manager who is skilled at setting clear objectives and motivating their team

Highly tolerant of change – able to work within an evolving organisation

Ability to challenge the status quo and drive changes in the business

Able to thrive in a highly competitive and demanding environment

Commercially focused, consumer orientated and customer service driven

Problem solving in a pressurised environment

National and International CPC qualification – desirable

Attend Culina group training courses to gain knowledge and experience

Additional Information

As part of our drive to make Great Beara great place to work we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – Competitive holiday entitlement of 25 Days + Bank Holidays
• Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
• Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
• Pension scheme – we want colleagues to enjoy a comfortable retirements so we offer agreat contribution of 5% employee and 8%employer
• Life Assurance - x4 your annual salary
• Wellness – Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!