Warehouse Night Shift Supervisor （Mandarin Speaker）

Dragonsea Group; Hounslow; On-site; GBP 44,083,000 - 52,349,000; Full time

Benefits offered by this job

£17.00 per hour

3-month probation with pay review

Job summary

Dragonsea Group in Heston, West London is seeking a reliable Night Shift Warehouse Supervisor to oversee the 00:00–08:00 operation, supervise the warehouse team and ensure parcels are unloaded, scanned, sorted and prepared for driver dispatch. This hands-on role requires strong organisational and problem‑solving skills, the ability to run the shift independently, and good communication.

Mandarin language skills are preferred.

Qualifications

• Previous experience in warehouse, parcel delivery, courier or logistics operations is preferred.
• Previous Supervisor or Team Leader experience is preferred.
• Strong organisational and time‑management skills.
• Confident supervising and coordinating a small warehouse team.
• Good communication and problem‑solving skills; able to work effectively in a fast‑paced environment.

Responsibilities

• Supervise and coordinate the night shift warehouse team.
• Organise parcel unloading, scanning, sorting and route preparation.
• Allocate staff and tasks according to daily parcel volume.
• Ensure parcels are accurately sorted into the correct delivery routes.
• Monitor sorting progress and ensure operations remain on schedule.
• Check for missing, duplicated, mis‑sorted or exception parcels.
• Coordinate with delivery drivers during collection and loading.
• Ensure routes and parcels are ready for driver dispatch on time.
• Manage staff attendance, punctuality and shift performance.
• Maintain accurate operational and handover records.
• Report operational issues, shortages and exceptions to management.
• Maintain a clean, organised and safe warehouse environment.
• Support the warehouse team directly during busy periods.
• Take responsibility for the smooth running of the night operation when management is not on site.

Skills

Supervisory experience

Organisation

Time management

Communication

Problem solving

Team leadership

Reliability

Handheld scanners

Warehouse software

Tools

Handheld scanners

Warehouse management systems

Job description

Location: Heston, West London (near Heathrow Airport)

Pay: £17.00 per hour

Shift: Night Shift / Early Morning

Working Hours: Approximately 00:00–08:00

Probation: 3 months, with a pay review upon successful completion

About the Role

We are looking for a reliable, organised and hands‑on Night Shift Warehouse Supervisor to join our parcel delivery operation based in Heston, West London.

You will be responsible for overseeing the daily night shift operation, supervising the warehouse team and ensuring all shipments are unloaded, scanned, sorted and prepared accurately for driver dispatch.

This is a hands‑on supervisory position. You will be expected to lead the team while also supporting the physical warehouse operation during busy periods.

The successful candidate should be capable of running the night shift independently, maintaining operational standards and resolving day‑to‑day issues without constant supervision.

Key Responsibilities

• Supervise and coordinate the night shift warehouse team
• Organise parcel unloading, scanning, sorting and route preparation
• Allocate staff and tasks according to daily parcel volume
• Ensure parcels are accurately sorted into the correct delivery routes
• Monitor sorting progress and ensure operations remain on schedule
• Check for missing, duplicated, mis‑sorted or exception parcels
• Coordinate with delivery drivers during collection and loading
• Ensure routes and parcels are ready for driver dispatch on time
• Manage staff attendance, punctuality and shift performance
• Maintain accurate operational and handover records
• Report operational issues, shortages and exceptions to management
• Maintain a clean, organised and safe warehouse environment
• Support the warehouse team directly during busy periods
• Take responsibility for the smooth running of the night operation when management is not on site

Requirements

• Previous experience in warehouse, parcel delivery, courier or logistics operations is preferred
• Previous Supervisor or Team Leader experience is preferred
• Strong organisational and time‑management skills
• Confident supervising and coordinating a small warehouse team
• Good communication and problem‑solving skillsAble to work effectively in a fast‑paced environment
• Comfortable using handheld scanners and basic computer/warehouse systems
• Reliable, punctual and able to take responsibility
• Physically capable of assisting with parcel handling when required
• Must be able to reliably commute to Heston for a midnight start
• Must have the right to work in the UK
• Mandarin language skills are preferred, as the role may involve regular communication with Mandarin‑speaking colleagues and operational partners

What We Offer

• £17.00 per hour
• 3-month probation period with a pay review upon successful completion
• Opportunity to take responsibility for a growing parcel delivery operation
• Potential for progression as the operation expands