Warehouse Night Shift Supervisor （Mandarin Speaker）

Dragonsea Group; Greater London; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Stable night shift work

Probation period with pay review

Growth opportunities

Job summary

Dragonsea Group is seeking a Night Shift Warehouse Supervisor for a hands-on leadership role in Heston, West London. You will oversee the night shift, supervise the warehouse team, and ensure unloading, scanning, sorting and driver dispatch are completed accurately and on time.

The role requires you to run the night shift independently, maintain standards, and resolve day-to-day issues with minimal supervision.

Qualifications

• Previous experience in warehouse, parcel delivery, courier or logistics operations preferred.
• Previous Supervisor/Team Leader experience preferred.
• Strong organisational and time-management skills.
• Confident supervising and coordinating a small warehouse team.
• Good communication and problem-solving skills.
• Able to work effectively in a fast-paced environment.
• Comfortable using handheld scanners and basic computer/warehouse systems.
• Must have right to work in the UK.
• Mandarin language skills are preferred if possible.

Responsibilities

• Supervise and coordinate the night shift warehouse team.
• Organise parcel unloading, scanning, sorting and route preparation.
• Allocate staff and tasks according to daily parcel volume.
• Ensure parcels are sorted into correct delivery routes.
• Monitor sorting progress and keep operations on schedule.
• Check for missing, duplicated, mis‑sorted or exception parcels.
• Coordinate with delivery drivers during collection and loading.
• Ensure routes and parcels are ready for driver dispatch on time.
• Manage staff attendance, punctuality and shift performance.
• Maintain accurate operational and handover records.
• Report issues to management.
• Maintain a clean, safe warehouse environment.
• Support the warehouse team during busy periods.
• Take responsibility for smooth night operation when management is absent.

Skills

Leadership

Organisational skills

Time management

Communication

Problem solving

Handheld scanners

Team supervision

Fast-paced environment

Tools

Warehouse systems

Job description

Job Description

Night Shift Warehouse Supervisor

Location: Heston, West London (near Heathrow Airport)

Pay: £17.00 per hour

Shift: Night Shift / Early Morning

Working Hours: Approximately 00:00–08:00

Probation: 3 months, with a pay review upon successful completion

About the Role

We are looking for a reliable, organised and hands‑on Night Shift Warehouse Supervisor to join our parcel delivery operation based in Heston, West London.

You will be responsible for overseeing the daily night shift operation, supervising the warehouse team and ensuring all shipments are unloaded, scanned, sorted and prepared accurately for driver dispatch.

This is a hands‑on supervisory position. You will be expected to lead the team while also supporting the physical warehouse operation during busy periods.

The successful candidate should be capable of running the night shift independently, maintaining operational standards and resolving day‑to‑day issues without constant supervision.

Key Responsibilities

• Supervise and coordinate the night shift warehouse team
• Organise parcel unloading, scanning, sorting and route preparation
• Allocate staff and tasks according to daily parcel volume
• Ensure parcels are accurately sorted into the correct delivery routes
• Monitor sorting progress and ensure operations remain on schedule
• Check for missing, duplicated, mis‑sorted or exception parcels
• Coordinate with delivery drivers during collection and loading
• Ensure routes and parcels are ready for driver dispatch on time
• Manage staff attendance, punctuality and shift performance
• Maintain accurate operational and handover records
• Report operational issues, shortages and exceptions to management
• Maintain a clean, organised and safe warehouse environment
• Support the warehouse team directly during busy periods
• Take responsibility for the smooth running of the night operation when management is not on site

Requirements

• Previous experience in warehouse, parcel delivery, courier or logistics operations is preferred
• Previous Supervisor or Team Leader experience is preferred
• Strong organisational and time‑management skills
• Confident supervising and coordinating a small warehouse team
• Good communication and problem‑solving skills
• Able to work effectively in a fast‑paced environment
• Comfortable using handheld scanners and basic computer/warehouse systems
• Reliable, punctual and able to take responsibility
• Physically capable of assisting with parcel handling when required
• Must be able to reliably commute to Heston for a midnight start
• Must have the right to work in the UK
• Mandarin language skills are preferred, as the role may involve regular communication with Mandarin‑speaking colleagues and operational partners

What We Offer

• £17.00 per hour
• Stable night shift work
• 3-month probation period with a pay review upon successful completion
• Opportunity to take responsibility for a growing parcel delivery operation
• Potential for progression as the operation expands

Expected start date

ASAP