Warehouse First Line Manager

Wincanton; London; On-site; GBP 35,000 - 42,000; Full time

Job summary

Wincanton is seeking a Warehouse First Line Manager Nights for its Customer Fulfilment Centre in Greenford, Middlesex. The role involves leading a large team, ensuring safety compliance, managing performance, and achieving customer satisfaction while working night shifts. Ideal candidates will possess solid management experience in a dynamic environment and have a customer-focused mindset.

Benefits

Company pension scheme

Generous holidays

Cycle to work scheme

Employee discount platform

Onsite parking

Career development opportunities

Qualifications

• Proven experience in a fast-paced warehouse management role.
• Experience managing a team of over 150 employees.
• Knowledge of warehouse management systems.

Responsibilities

• Lead a team ensuring safety and operational procedures.
• Achieve performance objectives related to cost, quality, and service.
• Analyse performance and implement improvements.

Skills

Leadership

Planning

Problem Solving

Customer Focus

Communication

Job description

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Job Description

Wincanton have an exciting opportunity to hire Warehouse First Line Managers to join the transport team at our Customer Fulfilment Centre, for Waitrose in Greenford, Middlesex for the night shift.

Job Description

Wincanton have an exciting opportunity to hire Warehouse First Line Managers to join the transport team at our Customer Fulfilment Centre, for Waitrose in Greenford, Middlesex for the night shift.

While managing your team, you will ensure Health and Safety, EU Driving Regulations and all legislative and operational procedures are adhered to, and colleagues are treated fairly and with respect.

Ideally, candidates will drive, as public transport can be limited.

The shifts are any 5 out of 7, working hours 22:00-06:00.

The Role

• To lead and deliver a safety-first culture within the team using the appropriate Safety and near miss processes.
• To lead your team to achieve and exceed all performance objectives.
• Effective planning of resources to achieve and exceed KPI’s (cost, quality, service).
• To deliver a flexible multi skilled team that is achieving the highest levels of customer satisfaction.
• Analyse performance and using problem solving techniques to plan and action performance improvements.
• Liaise with internal / external customer, colleagues and other third parties to deliver and exceed customer expectations.
• Deliver effective communication to your team and conduct regular individual reviews and where necessary agree a performance improvement plan.
• Where necessary, conduct disciplinary and grievance meetings ensuring adherence to company disciplinary and grievance policies.
  
  

What will you bring?

• Proven experience in leading a team of colleagues in a fast paced warehouse management role within FMCG
• Experience of leading and managing an operation with over 150 employees on a shift
• Sound planning and people management skills
• Experience of managing disciplinary and grievance procedures
• Knowledge of warehouse management systems
• Ability to engage and communicate at all levels
• Flexible approach, able to embrace change and accept responsibility
• Ability to analyse data and make recommendations and action them
• Customer focused and able to deliver and exceed customer expectations
• Passionate, committed and driven
• Ability to respond positively to changing demands.
• The role will work a permanent nightshift working 22:00 pm - 06:00 am any 5 days from 7 including weekends.
  
  

Our Culture & Benefits

In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.

Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.

Be a part of our values; We’re Thoughtful, We’re Aiming High and We’re Prepared.

Our Commitment

We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application.

Find out more: Wincanton champions a diverse workforce

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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