Warehouse Associate

TN United Kingdom; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their warehouse team in Gloucester. This role involves ensuring compliance with quality and safety standards while efficiently handling goods throughout the dispatch process. You will be responsible for verifying items, packing securely, and maintaining accurate records. The ideal candidate will possess strong customer service skills, a results-oriented mindset, and the ability to operate FLT/MHE equipment. Join a dynamic team where your contributions will directly impact operational success and customer satisfaction.

Qualifications

• Strong customer service skills with a focus on results.
• Ability to operate FLT/MHE equipment safely and efficiently.

Responsibilities

• Ensure compliance with quality, health, safety, and environmental systems.
• Load and unload goods, verifying items against purchase orders.

Skills

Customer Service

Results Focus

Communication Skills

Decision Making

Teamwork

Problem Solving

FLT/MHE operation

Job description

Job Description

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Operating Procedures / Work Instructions: As per any local procedures

Responsible for: Meeting the requirements of the Company’s Quality, Health & Safety and Environmental systems, which is mandatory, and ensuring that the company’s policies and procedures are followed at all times.

Responsible to: Warehouse Manager/Team Leader

Key Responsibilities:

• Understand, develop, and promote the Company’s business objectives and participate with enthusiasm and commitment to achieve and exceed them.
• Conduct regular status reviews with Line Management and relevant Company personnel.
• Agree on appropriate performance measures (Key Performance Indicators) with Line Management and keep them updated and visible.
• Ensure understanding of work requirements and duties, and receive the correct supervised training according to the Company’s training standards.
• Perform key tasks such as confirming picked items match notes, packing items securely, arranging certification, and ensuring segregation of similar items from different manufacturers.
• Load goods for dispatch within deadlines, check for damaged labels, and request replacements.
• Cover for envoys as required, subject to licenses held.
• Unloading delivered goods, verifying received items against purchase orders, and recording transactions in the system.
• Repack bulk products as needed, fill boxing machine hoppers, and move goods to storage locations.
• Resolve picking discrepancies, inform management of stock outages, and ensure documentation accompanies deliveries.

Key Skills and Competencies:

• Customer Service
• Results Focus
• Communication Skills
• Decision Making
• Teamwork
• Problem Solving
• FLT/MHE operation

Health and Safety:

• Recognize the importance of good health and safety practices.
• Ensure working conditions comply with legislation and organizational requirements.
• Report accidents and near misses.
• Identify, report, and address breaches of safety requirements.

General Responsibilities:

• Meet deadlines for work and reporting.
• Be accountable for your area of responsibility.
• Maintain necessary records.
• Follow any special instructions.

The above list is not exhaustive. Employees will perform duties compatible with their role, as defined by the Company, and within their capabilities. The Job Description may be reviewed and updated according to business needs.