Warehouse Assistant

BRITISH HEART FOUNDATION

Croydon

On-site

GBP 12,000 - 15,000

Part time

14 days+

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Benefits offered by this job

38 days annual leave
Staff discount 25%
Health cash plan
Pension with employer contribution up
Cycle to work scheme
24/7 Virtual GP

Job summary

The British Heart Foundation (BHF) in Croydon is seeking a part-time Warehouse Assistant to support our dynamic retail operation. You will sort, check and process donations behind the scenes, ensuring stock integrity and contributing to a busy seven-days-a-week store environment.

The role offers flexibility to cover weekends and bank holidays on a rotating schedule, with autonomy and opportunities to learn about BHF operations while supporting life-saving research.

Qualifications

  • Experience in retail is not essential.
  • Comfortable with hands-on manual work including moving large items and lifting.
  • Able to guide volunteers and work as part of a fast-paced team.

Responsibilities

  • Organise donated items and prepare them for sale; handle and move deliveries of furniture and appliances.
  • Ensure the shop floor is well stocked at all times.
  • Work in line with safety regulations and promote health, safety and wellbeing.
  • Identify unsaleable donations for recycling.
  • Keep the stockroom organised and tidy.

Skills

Customer service
Teamwork
Initiative
Attention to detail
Manual handling

Job description


  • The opportunity

  • Are you looking to make a difference while working in a dynamic and fulfilling role? Are you passionate about customer-service and sustainability?


    Look no further - join us as a Warehouse Assistant in Croydon


    The role is part time for 22.5 hours a week in one of our busy furniture stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.


    Candidate must be fully flexible to work across 7 days per week including Weekends and Bank Holidays.


    What does this role involve?

    As a Warehouse Assistant, you’ll be at the heart of our retail operation by sorting, checking and making the most out of the variety of donations we receive behind the scenes. This is not just a standing behind the till or filling shelves type of job. Join a fast-paced environment where no two days are the same and everyone works as a team to fund life-saving research.


    Your day-to-day responsibilities will include:



    • Organising donated items and preparing them for sale/ Handling and moving the delivery of furniture and appliances that arrive in our stores

    • Ensuring the shop floor is always well stocked

    • Working in line with safety regulations and promoting health, safety and wellbeing in everything you do

    • Identifying unsaleable donations for recycling

    • Keeping the stockroom organised and tidy


    Please note, this role can be physical demanding and moving a high volume of donation bags/ involves lifting large pieces of furniture.


    You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.


    What are we looking for?


    • Previous retail experience isn’t essential. If you’re an avid collector who likes to keep things neat and tidy, then we’d like to hear from you!

    • You’ll be confident working within a team and able to guide the activity of volunteers

    • You’ll work well under pressure and on your own initiative in a dynamic and fast-paced environment

    • Attention to detail in everything you do

    • Comfortable with a high level of hands on manual work that involves moving large items/volumes of stock


    What’s important to us?

    At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.


    Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.


    In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.


    Belonging at BHF

    We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.


    Why join the BHF?

    We have a strong culture of internal progression and will actively support you to develop your career.


    Our generous staff benefits include:



    • 38 days annual leave (with the option to sell leave)

    • Holistic support leave of up to 10 additional days off each year

    • Enhanced family policies (maternity, paternity and adoption leave)

    • Wagestream - early access to your wages

    • 25% staff discount

    • Health cash plan (Dental, Optical, Therapies, etc)

    • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)

    • Pension with employer contribution of up to 10%

    • Cycle to work scheme

    • Discount options for gym membership

    • Discounts with a range of retailers


    What You Need to Know

    Inclusivity Matters

    We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.


    Sponsorship

    Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship



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