Ward Housekeeper - Chester

Cheshire and Wirral Partnership NHS Foundation Trust; Chester; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Real Living Wage

Job summary

Cheshire and Wirral Partnership NHS Foundation Trust is seeking a part-time Ward Housekeeper for Maple Ward in Chester. The role supports the clinical and domestic teams to keep the ward clean, well-stocked and welcoming, enabling high-quality patient care and a comfortable environment for staff.

You will manage laundry, cleaning, supplies and IPC standards, and work around a 26.25-hour week, with progression via in-post training under Prepare to Care. RLW applies and DBS checks are required.

Qualifications

• Good basic knowledge of Microsoft Office packages.
• Basic knowledge of Health and Safety, including infection control.
• Customer service, internal and external.
• Communicate effectively with patients, their families and carers.
• Work effectively in teams, appreciating the roles of other staff and agencies involved in the care of patients.

Responsibilities

• Manage clinical, housekeeping and patient supplies including checks, ordering and organising in line with ward budget.
• Liaise with suppliers and obtain quotes, purchase orders etc.
• Reporting maintenance issues and proactively follow them up to resolution.
• Assist in maintaining cleaning standards on the Ward, including specialist cleaning of surfaces and furnishings and check all jobs on the cleaning checklist are completed.
• Support compliance with Infection Prevention and Control (IPC) standards.
• Assist with laundry and help to maintain patient bedrooms and communal areas.
• Support patients at mealtimes and helping ensure they have what they need throughout the day.
• Identifying and resolving day-to-day issues that affect the ward environment and patient experience.

Skills

Microsoft Office

Infection control

Customer service

Teamwork

Communication with patients

Education

NVQ Level 1 cleaning

NVQ Level 2 in cleaning

NVQ Level 2 in Care

Basic Food Hygiene

Job description

Cheshire and Wirral Partnership NHS Foundation Trust

Ward Housekeeper - Chester

The closing date is 24 November 2026

We are looking for an enthusiastic and motivated Housekeeper to join our team on Maple Ward, our Rehab and Forensic Step-down Ward. This is a varied and rewarding role at the heart of the ward, helping to create a safe, welcoming and well-organised environment for our patients and staff.

As a Housekeeper, you will play a vital role in enhancing the patient experience by supporting both our clinical and domestic teams. You will help ensure the ward is well-stocked, well-maintained and operating efficiently, allowing nursing staff to focus on delivering high-quality patient care. You will support our patients on their rehab pathway, assisting them with laundry, keeping bedrooms clean and tidy etc. while encouraging them to develop their independence.

This post is part time 26.25 hours per week.

The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this.

Main duties of the job

• Manage clinical, housekeeping and patient supplies including checks, ordering and organising in line with the ward budget. Liaise with suppliers and obtain quotes, purchase orders etc.
• Reporting maintenance issues and proactively follow them up to resolution.
• Assist in maintaining cleaning standards on the Ward, including specialist cleaning of surfaces and furnishings and check all jobs on the cleaning checklist are completed.
• Support compliance with Infection Prevention and Control (IPC) standards.
• Assist with laundry and help to maintain patient bedrooms and communal areas.
• Support patients at mealtimes and helping ensure they have what they need throughout the day.
• Identifying and resolving day-to-day issues that affect the ward environment and patient experience.
• Support with any ad hoc demands identified by the Ward Manager

About us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you’ll find something to suit you at CWP.

Job responsibilities

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Person Specification

Qualifications

• NVQ Level 1 cleaning or equivalent experience.
• Care/hospitality supervision and cleaning, equivalent experience.
• Basic Food Hygiene.
• Working towards/a requirement/willingness to achieve relevant NVQ's up to level 3 through training and ward induction.
• NVQ Level 2 in cleaning.
• NVQ Level 2 in Care

Knowledge & Expertise

• Good basic knowledge of Microsoft Office packages.
• Basic knowledge of Health and Safety. Including infection control.
• Customer service, internal and external.
• Communicate effectively with patients, their families and carers.
• Work effectively in teams, appreciating the roles of other staff and agencies involved in the care of patients.
• Fully understand and respect the respective rights and feelings of patients and their families, seeking out and addressing their needs.
• Responsibility for some financial handling.
• Knowledge/experience of cooking for a number of people.

Experience

• In a similar environment or equivalent.
• To be able to train others in Housekeeping duties.
• Previous NHS experience.

Trust Values / 6 Cs

• Demonstrate alignment with Trust values (6Cs: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

£25,760 to £27,476 a yearper annum pro rata