Ward Host

St Josephs; City of Westminster; Sur place; GBP 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

27 days + holidays

Subsidised cafe

Season ticket loan

NHS Pension or salary exchange

Cycle to work

Health Cash Plan / EAP

Résumé du poste

St Josephs Hospice in East London is seeking a Ward Host to create a welcoming environment for patients and visitors. You will take meal orders, serve meals and drinks, keep ward kitchens stocked and clean, and attend to non-clinical patient needs so nurses can focus on care.

The role bridges clinical care and hospitality, requires catering or customer service experience, understanding of dietary needs and food safety, and a flexible seven-day rota including bank holidays.

Qualifications

• Experience in catering, hospitality or customer service.
• Understand dietary requirements and food safety, including temperature control.
• Excellent interpersonal and communication skills, with a warm and caring manner.
• Able to work flexibly on a seven-day rota, including bank holidays.

Responsabilités

• Take meal orders and serve meals, snacks and drinks.
• Keep ward kitchens stocked and clean.
• Look after patients' non-clinical needs so nurses can focus on clinical care.

Connaissances

Catering hospitality or customera0fS?

Description du poste

We are looking for someone who has experience in catering, hospitality or customer service, ideally in a healthcare, care or hospice environment. Our Ward Hosts create a welcoming, comfortable and warm environment for patients and their visitors. The role bridges the gap between clinical care and hospitality: you'll take meal orders, serve meals, snacks and drinks, keep the ward kitchens stocked and clean, and look after patients non-clinical needs so that our nurses can focus on clinical care.

• Experience of working in a catering, hospitality or customer service role
• An understanding of dietary requirements and food safety, including temperature control
• Excellent interpersonal and communication skills, with a warm and caring manner
• The ability to work flexibly on a seven-day rota, including bank holidays

Where you'll work

St Josephs Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London. Our specialist palliative care servicesdelivered at home, in our in-patient unit, and through out-patient clinicsare grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised cafe and early access to retail sale events
• Season ticket loan
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Josephs team and find out more!