Ward Health Records Coordinator

NHS Scotland; Paisley; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Employee Assistance Programme

Cycle to Work Scheme

Bursary scheme

Learning & development opportunities

NHS Pension Scheme

Salary Sacrifice Car Benefit Scheme

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) seeks a Health Records Clerk to support efficient clinical care by managing patient records in a ward setting. The role requires you to maintain confidentiality and handle administrative tasks across ward locations.

The position is permanent and full-time, based at the Royal Alexandra Hospital, with a Monday–Friday 09:00–13:00 shift. Applicants should have clerical/reception experience and strong computer skills, and sponsorship eligibility will be assessed

Qualifications

• Previous clerical and/or reception experience.
• Experience of working with the general public in a customer service environment.
• Good organisational skills.
• Good keyboard skills.
• Effective communication skills.
• Proficiency in the use of computer systems.

Responsibilities

• Provide Health Records support within ward environments.
• Receive and welcome patients.
• Answer telephone enquiries.
• Book appointments.
• Maintain and update demographic information on the patient management system.
• Ensure accurate administration and processing of patient records.
• Maintain patient confidentiality at all times.
• Provide administrative support across multiple ward locations when required.

Skills

Clerical experience

Customer service

Organisation

Keyboard skills

Communication

Computer systems

Job description

NHS Greater Glasgow and Clyde (NHSGGC) seeks a Health Records Clerk to support efficient clinical care by managing patient records in a ward setting. The role requires you to maintain confidentiality and handle administrative tasks across ward locations.

The position is permanent and full-time, based at the Royal Alexandra Hospital, with a Monday–Friday 09:00–13:00 shift. Applicants should have clerical/reception experience and strong computer skills, and sponsorship eligibility will be assessed