Ward Clerk - Rudham Ward/PAU

Queen Elizabeth Hospital; North End; On-site; GBP 22,000 - 26,000; Full time

Job summary

The Queen Elizabeth Hospital is seeking a proactive Ward Clerk to join the Women's and Children's Division, primarily on Rudham Ward, with cross-cover duties across the division. You will welcome patients and visitors, handle admissions documents, and keep patient demographics accurate to support safe care delivery.

This role involves working as part of a multidisciplinary ward team in maternity, neonatal and paediatric areas, contributing to a modern hospital environment during a time of

Qualifications

• Clerical experience and accuracy in data handling.
• Strong interpersonal skills and customer service orientation.
• Ability to manage health records and consent processes.
• Proficiency with basic computer systems and document preparation.

Responsibilities

• Be the first point of contact for visitors and patients on the ward.
• Ensure health records and admission correspondence is prepared and demographic data is up to date.
• Support the ward team with a range of clerical duties to enable high quality care.

Job description

We have an exciting opportunity for an enthusiastic, motivated and dynamic individual to join the Women's and Children's Division in the post of Ward Clerk, predominantly on Rudham Ward but with ability to cross cover other areas in the division.

You will be part of a multi-disciplinary ward team working across our maternity, neonatal and paediatric areas. You will be the first point of contact for visitors, patients and other staff of all disciplines and will provide a comprehensive range of clerical functions to support the ward team in delivering high quality care to our patients.

This post is anticipated to develop a lot of interest, please ensure you answer the supporting questions thoroughly to accurately reflect your experience.

Main duties of the job

• You will be the first contact to welcome patients and visitors to the respective ward.
• You will ensure health records and any correspondence regarding the patient's admission is prepared with all necessary documentation available for the patient's arrival. There is responsibility for ensuring that each patient's demographic information is correct at admission and where necessary update the Patient Master Index within the Patient Centre PAS accordingly.

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.We recognise and

reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome.