Ward Clerk - Day Surgery Unit

Harrogate and District NHS Foundation Trust; Harrogate; On-site; GBP 20,000 - 25,000; Full time

Job summary

The Ward Clerk role at Harrogate and District NHS Foundation Trust involves acting as a receptionist and managing clerical duties in the Day Surgery Unit. Candidates must demonstrate excellent computer skills, multitasking abilities, and a strong commitment to providing high-quality service to patients and healthcare professionals.

Benefits

Supportive culture

Staff Recognition programs

Employee Assistance Programme

Qualifications

• Advanced level of computer skills required.
• Ability to work under pressure and multitask.

Responsibilities

• Act as a receptionist and first line contact for patients.
• Manage case notes for elective day surgery patients.
• Provide efficient clerical support and navigate Patient Administration Systems.

Skills

Computer Skills

Multitasking

Customer Service

Job description

• Applicants who have applied for this role in the last 6 months need not reapply**
  
  

The Ward Clerk role is to act as a receptionist and first line contact for patients, relatives and visitors to the department. To perform clerical and general office duties. The Ward Clerk is responsible for management of case notes for all elective day surgery patients.

The post holder will be required to provide a professional, efficient and comprehensive service within the Day Surgery Unit

Using an advanced level of computer skills, the post holder will navigate Patient Administration Systems and take an active role in departmental audits.

The role requires the ability to work under own initiative and under pressure, demonstrating the ability to multitask.

The role requires close liaison with other disciplines and the provision of a courteous, reliable and high quality service to patients, relatives and carers and healthcare professionals.

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!

We Offer Colleagues

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
  
  

Please Note

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
  
  

For further details / informal visits contact: Name: Lorraine Groves Job title: Speciality Lead ward and PACU Email address: [e-mail] Telephone number: 01423 553637

William Griffiths

Tel. [phone]