Ward Clerk

Priory; West of England; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Birthday Holiday

Enhanced maternity pay

Contributory pension scheme

Flexible benefits including gym access

Healthcare Cash Plan

Development opportunities

IPD sponsorship

Leadership & management development

Long service award

Refer a friend bonuses

Job summary

Priory Hospital Bristol is seeking a Ward Clerk to join our Site Support Roles team. This full-time, 37.5-hour-per-week position supports ward operations, admissions and records with a focus on confidentiality and patient care.

You'll provide essential administrative support, liaising with external organisations and maintaining documentation to help ensure a safe, welcoming environment for patients and staff. Salary is £26,300 per annum with a range of benefits and development opportunities.

Qualifications

• Excellent written and spoken English required.
• Good IT skills including Microsoft Office.
• Strong customer-focused approach with a professional manner.
• Excellent organisational skills with ability to prioritise workload.
• Flexible and adaptable to changing priorities.
• Strong team-working skills and ability to work with colleagues.
• Maintain professional boundaries and confidentiality.
• Experience in an administrative role.
• Experience liaising with external organisations.

Responsibilities

• Provide essential administrative support to the ward and ensure smooth day-to-day operations.
• Support patient admissions, discharges and record management; maintain confidentiality.
• Work with Ward Manager and ward team to ensure a safe, welcoming environment for patients and staff.

Skills

Excellent English

Microsoft Office

Customer focused

Organisational skills

Flexible

Teamworking

Confidentiality

Administrative experience

External liaison

Job description

Ward Clerk

Department: Site Support Roles

Employment Type: Permanent - Full Time

Location: Priory Hospital Bristol

Compensation: £26,300 / year

Description

Priory Hospital Bristol/Male & Female Acute Wards

Salary is £26,300 per annum

Full Time – 37.5 Hours

Priory Hospital Bristol has an opportunity for a Ward Clerk to join our team.

Priory Hospital Bristol, Stapleton, Bristol is a specialist mental health and addiction treatment service for individuals, families and couples. It provides fast access to treatment for a range of psychiatric conditions and addictions. It is accessible by public transport, with local bus routes serving Stapleton and Bristol Parkway railway station approximately 2–3 miles from the hospital.

What you’ll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you’re assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

As a key member of our hospital’s administrative team, you will provide essential administrative support to the ward, helping to ensure the smooth and efficient running of day-to-day operations. Working closely with the ward team and reporting to the Ward Manager, you will play an important role in supporting patient admissions, discharges and record management, while maintaining the highest standards of confidentiality and patient care.

You can find additional information in the attached job description.

What you’ll bring to the role

Essential for the role

• Excellent standard of written and spoken English.
• Good IT skills, including proficiency in Microsoft Office.
• Strong customer focused approach with a professional and approachable manner.
• Excellent organisational skills with the ability to prioritise workload effectively.
• Flexible and adaptable, with the ability to respond to changing priorities.
• Strong team-working skills and the ability to work collaboratively with colleagues.
• Ability to maintain professional boundaries and handle confidential information appropriately.
• Experience working in an administrative role.
• Experience communicating and liaising with external organisations.

The following experience would be beneficial

• Previous administrative experience within a healthcare, hospital or similar care setting.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.