Ward Clerk

Elysium Healthcare; Tendring; On-site; GBP 24,000; Full time

Job summary

Join a leading healthcare provider as a Ward Clerk in a supportive environment focused on trauma-informed care. You will provide vital administrative support to a multidisciplinary team, ensuring that service users receive high-quality care. Excellent interpersonal skills and knowledge of Microsoft Office are essential for success in this role. Enjoy a competitive salary, generous leave, and a wide range of benefits including career development opportunities.

Benefits

33 days annual leave including Bank Holidays

Free meals and parking

Wellbeing support and activities

Career development and training

Pension contribution

Life Assurance

Enhanced maternity package

Retail discounts and special offers

Qualifications

• Knowledge of Microsoft Office programs is essential.
• Excellent organizational and communication skills are required.
• Ability to prioritize work within established procedures.

Responsibilities

• Providing day-to-day administrative support for the wards.
• Managing, organizing, and updating relevant data using database applications.
• Arranging meetings and typing up all correspondence.

Skills

Organizational skills

Communication skills

Interpersonal skills

IT knowledge

Job description

Join the team at Dunnock View (application submitted subject to CQC registration) as a WardClerk and enjoy a career where you will be valued and supported in everything you do.

Working alongside the multidisciplinary team, you will provide day-to-day administrative support for the wards, including updating service users' information, managing the ward diary, updating service users' timetables, and minute taking.

As a WardClerk, you will be responsible for arranging meetings and typing up all correspondence and documentation.

At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That’s what delivering great healthcare should feel like.

As a WardClerk you will be:

• Supporting the admin team with general administration and providing clerical and typing duties
• Using information technology to produce various documents and electronic information
• Managing, organising, and updating relevant data using database applications including electronic rostering systems
• Maintaining and updating filing and record-keeping systems
• Updating information (primary nurse lists, ward posters, etc.)
• Answering and directing calls as required
• Assisting wards as required, e.g., typing duties, stationery, recording of service user medical appointments, liaising with the ward to ensure ward diary/shared calendar entries are updated/corresponded with

To be successful in this role, you will have:

• Knowledge of Microsoft Office programs
• Excellent organisational and communication skills
• The ability to respond to changes in service / adaptable / open to change
• Excellent interpersonal skills
• The ability to organise and prioritise your own work within established procedures but refer more complex issues to the relevant manager

Communications will be with service users as well as with other staff, and will regularly require some judgement, as information will need to be gathered to facilitate correct administrative records. The role may occasionally involve challenging situations.

Where you will be working:

Be part of a new team at this 42-bed service, providing treatment for men and women who may have suffered trauma and are affected by mental health disorders.

A trauma-informed care model is used to focus on length of stay to ensure individuals can move as quickly and safely as possible from the service to the most appropriate and least restrictive environment for them.

Service users could be suffering from acute mental illness, psychosis, schizophrenia, bipolar disorder, personality disorder, dual diagnosis, self-harm, or substance misuse issues.

What you will get:

• Annual salary of £23,692.50
• The equivalent of 33 days annual leave (including Bank Holidays) plus your birthday off!
• Free meals and parking
• Wellbeing support and activities to help you maintain a great work-life balance
• Career development and training to help you achieve your career goals
• Pension contribution to secure your future
• Life Assurance for added peace of mind
• Enhanced maternity package to enjoy this special time

There are also other benefits including retail discounts, special offers, and much more.